Where are my channels?

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I've Been Visiting
Posts: 0

Where are my channels?

I upgraded to a vip cable package. The guy on the phone said I should see them with in 10 mins. It's been 24 hours, I got a confirmation email. But still no channels ans on my rogers it still says I have basic cable. I pid for it so wheres my channels? How long should this take?

 

 

 

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Resident Expert
Resident Expert
Posts: 13,835

Re: Where are my channels?

Sounds like it didn't process properly, if it's not showing on myrogers.

If it's not showing there, you won't be being charged for it.

I would give a call back in and see what happened.


I'm a Senior Advisor
Posts: 957

Re: Where are my channels?

Did you reboot your box?

 

I've Been Visiting
Posts: 0

Re: Where are my channels?

I got it sorted out. Had to call them up.