Weather network choppy sound

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RogersLaura
Moderator
Moderator
Posts: 774

Re: Weather network choppy sound

Greetings @Mike651!

 

Thanks for being a part of our community forums and great first post! 🙂

 

I'm so sorry to hear that you've been having trouble when viewing the weather network. Being unable to consistently hear what's being said can make things pretty difficult for sure! 😞

 

May I please confirm if you currently have digital cable TV or do you have Ignite TV with us? Have you already reported this issue to our technical support team so they can assist and possibly have a ticket lodged?

 

To begin, I'd try rebooting the cable TV box(es) to see if that helps. Or if you are on Ignite TV, start with rebooting your Ignite modem, followed by the Ignite TV box(es) one at a time. If the issue persists, please feel free to send us a PM so we can look into it further for you. If you're not familiar with our PMing process, you can find instructions here.

 

Kind regards,

RogersLaura