View Cisco 8642 PVR Technical details

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I Plan to Stick Around
Posts: 24

View Cisco 8642 PVR Technical details

I know there has to be a way...

 

I want to know technical details about my PVR....

 

Hard disk Space

Hard disk size

Does it report Disk errors... like a Pc and indicate if space is lost to errors ?

Firmware version

Software version (OS)

 

 

***Edited labels***

 

 

Solved! Go to Solution.
Resident Expert
Resident Expert
Posts: 13,942

Re: View Cisco 8642 PVR Technical details

Three a sort of 'bios' info screen.. i saw the last tech out here looking at it.

No clue how to get there though 😞



Highlighted
I'm a Reliable Contributor
Posts: 173

Re: View Cisco 8642 PVR Technical details

Signal Strength/Diagnostics:
----------------------------
1. On the box itself (not using the remote):
  - Power Off the STB
  - Press and hold the Vol+ and the Info buttons for several seconds
  - The diagnostic screen will pop up
2. This takes you to all kinds of information.

I'm a Trusted Advisor
Posts: 32,015

Re: View Cisco 8642 PVR Technical details

Agreed with Speedy. That is the only info you will see on the screen by doing that.
I'm a Reliable Contributor
Posts: 192

Re: View Cisco 8642 PVR Technical details

There is another way without powering off the unit.

 

Press & hold the "SELECT" button unitl a little envelope looking icon shows up in the display.  Then press info.  This will bring up the diagnostic screens.  You can then use the Page "+" & "-" buttons to page throught the many different screens.

 

When done, press EXIT to return to normal viewing.

Rogers Employee Toff
Rogers Employee
Posts: 12

Re: View Cisco 8642 PVR Technical details

This only applies to non Cisco terminals though.  This method will not work with the 8642.

I'm a Reliable Contributor
Posts: 192

Re: View Cisco 8642 PVR Technical details

Really!!

 

Works on my Cisco Explorer 8642HD.

 

I Plan to Stick Around
Posts: 24

Re: View Cisco 8642 PVR Technical details

Thanks, perfect, exactly what I was looking for.... yes it does work on the 8642

 

On Page Versions and macs

 

PTV OS: Explorer8kgs5 NGP OS

Flash: DVR1.90_8600HD_HR_F.1304

Apps: vodlink v4.1.2.0

SARA v1.92.19.11

 

Page: Component Info

 

Image File :  1.9.0.1304

OS: 8.4.29.1

SARA 1.92.19.11

MIPS NetProcs: 1.4.0.8

MIPS Diagnostics: 1.0.19.1

NVM Library: 1.0.5.1

HAL Driver-p: 2.33.1.120

DOCSIS CM Bin: 10.10.52.2

PkeyEMB-DVR: 4.0.13.20

firebus: 4.11.100708.1

Linux: 1.2.25.102

 

Yes I went out of my way to type this out, but I like to troubleshoot so this is the area (comparing versions) I would be looking at.  I also doubt there is any personal data here as this is all version info ( some screens show IP/ MAC).

 

 

 

 

 

 

I'm a Trusted Advisor
Posts: 32,015

Re: View Cisco 8642 PVR Technical details

@toff. Indeed it does work on the 8642HDPVR box. I tried it out multiple times and so did my friend with his new Nextbox. It works.
I'm a Reliable Contributor
Posts: 186

Re: View Cisco 8642 PVR Technical details

So where does it say in the tech info the PVR size aka GB's?? I was told by the rep at the rogers store that mine was 500GB, where would I see/confirm that??