Unable to skip recorded shows

[pmcdunnough]

Up until yesterday I was able to skip 3 minutes ahead or back by pressing page up or down. This was for recorded shows. For some reason this stopped working today. Was that ability removed?

This is with a Nextbox 3 pvr and a 4642 terminal.

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[57 · Accepted solution]

@pmcdunnough : Are you able to FF & REW?  If so, the reboot should take you back to previous capabilities (reboot all boxes and wait 1/2 hour).  

Do you have WHPVR (Whole Home PVR) as sometimes the one box doesn't communicate well with the other, in which case the reboot should again bring you back to previous capabilities.

[RogersCilio]

Hey @pmcdunnough,

Being unable to skip through your recordings can definitely be an annoyance.

First thing to do, would be reboot the box. If it doesn't work after the reboot, if it's a rental, you could swap the unit. 

Anyone else in the Community having issues?

RogersCilio

[57 · Accepted solution]

@pmcdunnough : Are you able to FF & REW?  If so, the reboot should take you back to previous capabilities (reboot all boxes and wait 1/2 hour).  

Do you have WHPVR (Whole Home PVR) as sometimes the one box doesn't communicate well with the other, in which case the reboot should again bring you back to previous capabilities.

[pmcdunnough]

@57
Yes, I have a WHPVR and I can FF and RWD. Will reboot everything this evening and hopefully that fixes things. Odd, as everything else works fine. Thanks.

Edit: It worked. I first rebooted the PVR 9865, and then the HD terminal. Skipping returned.