10-30-2018
02:37 AM
- last edited on
10-30-2018
09:10 AM
by
RogersCilio
Up until yesterday I was able to skip 3 minutes ahead or back by pressing page up or down. This was for recorded shows. For some reason this stopped working today. Was that ability removed?
This is with a Nextbox 3 pvr and a 4642 terminal.
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10-30-2018 09:47 AM - edited 10-30-2018 09:49 AM
@pmcdunnough : Are you able to FF & REW? If so, the reboot should take you back to previous capabilities (reboot all boxes and wait 1/2 hour).
Do you have WHPVR (Whole Home PVR) as sometimes the one box doesn't communicate well with the other, in which case the reboot should again bring you back to previous capabilities.
10-30-2018 09:41 AM
Hey @pmcdunnough,
Being unable to skip through your recordings can definitely be an annoyance.
First thing to do, would be reboot the box. If it doesn't work after the reboot, if it's a rental, you could swap the unit.
Anyone else in the Community having issues?
RogersCilio
10-30-2018 09:47 AM - edited 10-30-2018 09:49 AM
@pmcdunnough : Are you able to FF & REW? If so, the reboot should take you back to previous capabilities (reboot all boxes and wait 1/2 hour).
Do you have WHPVR (Whole Home PVR) as sometimes the one box doesn't communicate well with the other, in which case the reboot should again bring you back to previous capabilities.
10-30-2018 02:57 PM - edited 10-30-2018 04:32 PM
@57
Yes, I have a WHPVR and I can FF and RWD. Will reboot everything this evening and hopefully that fixes things. Odd, as everything else works fine. Thanks.
Edit: It worked. I first rebooted the PVR 9865, and then the HD terminal. Skipping returned.