UPDATED NextBox Navigatr - December 2015/January 2016

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57
Resident Expert
Resident Expert
Posts: 4,033

Re: UPDATED NextBox Navigatr - December 2015/January 2016

For anyone wanting to delete multiple recordings, you can do this via AnyPlace (the Manage PVR) web or tablet (RAPTV) or mobile app.

 

Certainly in the web version you can select multiple recordings and delete them.  I would suggest not overwhelming the system by selecting say 4-5 at a time.  Perhaps you cannot delete multiples in Tablet or Mobile apps, but it should be faster, even if you need to do single deletes, than doing it on the PVR itself, especially if you have the 8642, which you should consider upgrading to the 9865, especially if you're renting.

 

On your computer browser, go to the following link, sign in and click "remember me" if that's an option.  You'll obviously need a Rogers account and password.  This app is extremely valuable now that the "list" of recordings is no longer a list.

 

http://www.rogersondemand.com/  Click "Manage PVR"

 

Some people have encountered issues contacting their PVR via the app, but that is almost always a result of a poor return signal from your PVR - which you should contact Rogers to correct.  I use the web version almost daily for the last 5 years and other than the occasional hour, or occasional holiday, it works. (Disclaimer, there was a time in 2015 when the web version link was gone, but then I used my iPad. There was a time when the iPad version was not compatible with iOS9 and I used the web version.  There was a time when certain Android devices had issues with the latest OS.)  Always good to check your oft-used apps for compatibility before upgrading the OS in your device.

 

AnyPlace is also very useful for searches since it's much faster and gives you more channel options.



molly222
I Plan to Stick Around
Posts: 99

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Anybody else not getting any info in the guide for ABC Spark (I get it on ch.58)?  I reported it 2 days ago and just got my regular "still working on it" automated Rogers response.  Before I spend 40 minutes on hold AGAIN, I'm wondering if this is isolated or not.  Can't tape my kids favourite shows until it's fixed Smiley Embarassed

OLDYELLR
I'm a Senior Advisor
Posts: 3,745

Re: UPDATED NextBox Navigatr - December 2015/January 2016

ABCSH 58 "To Be Announced". Not Navigatr.


Rogers PayGo. Location: S-W Ontario
molly222
I Plan to Stick Around
Posts: 99

Re: UPDATED NextBox Navigatr - December 2015/January 2016

thanks OLDYELLR!

Gate420
I'm Here A Lot
Posts: 5

Re: UPDATED NextBox Navigatr - December 2015/January 2016

I have a nextbox the one that only allows you to record one show and watch another, but when they "upgraded" ( in my opinion it was a downgrade not an upgrade) the guide and the pvr I've had nothing but trouble and I want the old pvr and guide back.Here's what I've experianced so far.

I often record shows in their own time instead of choosing the record everything becasue channels repeat so you get repeat recordings. This new pvr system now makes a folder for each time for example your recoding a show at 2 oclock  and then the same show is on at 2:30 that your also recording, you will end up getting 2 folders instead of 1 and each folder will have one show, instead of like before when all the shows no matter the time would go into thier respectful folders.

When deleting,canceling or scheduling the system is really really slow and will at times even freeze forcing you to unplug and reboot. I currently wish there was a way to simply reset it and start from scratch, but this wouldn't solve all of the problems this new format has. For example when scrolling through your many many recording folders becasue remember there is a folder for every show of the same name in their repective timelsots you can only scroll down 4 or 5 lines before the system restarts you at the top. I suspect that this is due to it being so slow. I can't even get to some of my recordings without deleting the top lines to get to them and that takes forever.

I am so frusterated that I am thinking of canceling cable all together and just using internet.

park
I'm an Advisor
Posts: 480

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@OLDYELLR wrote:

ABCSH 58 "To Be Announced". Not Navigatr.


 

HI @molly222 and @OLDYELLR

Same here. Its the guide thats mucked up.

if you can find another guide online, maybe you can manually record at those times.

see: http://www.abcspark.ca/

 

park
I'm an Advisor
Posts: 480

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@Gate420 wrote:

I have a nextbox the one that only allows you to record one show and watch another, but when they "upgraded" ( in my opinion it was a downgrade not an upgrade) the guide and the pvr I've had nothing but trouble and I want the old pvr and guide back.Here's what I've experianced so far.

I often record shows in their own time instead of choosing the record everything becasue channels repeat so you get repeat recordings. This new pvr system now makes a folder for each time for example your recoding a show at 2 oclock  and then the same show is on at 2:30 that your also recording, you will end up getting 2 folders instead of 1 and each folder will have one show, instead of like before when all the shows no matter the time would go into thier respectful folders.

When deleting,canceling or scheduling the system is really really slow and will at times even freeze forcing you to unplug and reboot. I currently wish there was a way to simply reset it and start from scratch, but this wouldn't solve all of the problems this new format has. For example when scrolling through your many many recording folders becasue remember there is a folder for every show of the same name in their repective timelsots you can only scroll down 4 or 5 lines before the system restarts you at the top. I suspect that this is due to it being so slow. I can't even get to some of my recordings without deleting the top lines to get to them and that takes forever.

I am so frusterated that I am thinking of canceling cable all together and just using internet.


 

Yet another example of why fixing things that are not broken is NOT a good idea !

 

rgottinger
I'm a Reliable Contributor
Posts: 193

Re: UPDATED NextBox Navigatr - December 2015/January 2016

@Gate420

Don't know what model you have but you need a better one. Also, what does "he one that only allows you to record one show and watch another" mean? My 9865HD allows that and permits 8 shows to be recorded while watching something else


CC
I Plan to Stick Around
Posts: 24

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@park wrote:

@OLDYELLR wrote:

ABCSH 58 "To Be Announced". Not Navigatr.


 

HI @molly222 and @OLDYELLR

Same here. Its the guide thats mucked up.

if you can find another guide online, maybe you can manually record at those times.

see: http://www.abcspark.ca/

 


That won't work. I had the same problem as Molly except that I was watching the movie and wanted to recorded because I wasn't going to be there for the end. I tried the record while I was watching. I tried going to the guide and recording, but it wouldn't because it had 'no information'. They took away the option to set the recording manually (set the date, time, the channel). Again I have to ask: How is this an improvement?

CC
I Plan to Stick Around
Posts: 24

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@molly222 wrote:

Anybody else not getting any info in the guide for ABC Spark (I get it on ch.58)?  I reported it 2 days ago and just got my regular "still working on it" automated Rogers response.  Before I spend 40 minutes on hold AGAIN, I'm wondering if this is isolated or not.  Can't tape my kids favourite shows until it's fixed Smiley Embarassed


Molly:

In Scarborough, ABC Spark is on channel 53. And you are not alone. My guide shows 'no information' also. @park had a suggestion to set the PVR to record manually. But that is another feature they took away with this NAVIGATR.