UPDATED NextBox Navigatr - December 2015/January 2016

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Resident Expert
Resident Expert
Posts: 2,729

Re: UPDATED NextBox Navigatr - December 2015/January 2016

The reason I mentioned it was because sometimes people wish to archive a specific portion of a programme.  If all you wish to do is timeshift, then simply setting the entire recording works, then delete when finished.  Of course you may need to use the 3-minute skip feature repeatedly (or FF5) to get to the starting point desired.



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Posts: 515

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@DrMike wrote:

@Customer01 wrote:

@User14 wrote:

@Customer01 wrote:

WOW!

They just don't get it.

So, no, they are not going to be resolving half a dozen issues every month or so.

So, everyone on this Forum, there's your answer.

And I, as a consumer, am going to take my money elsewhere.


Customer01,

I tried to indicate my agreement with your comment about the OOPs not listening to consumers but I am afraid it was deleted as Off Topic.  

 


The OOP corresponded with me re the issues I have, and even forwarded some items, but there simply nothing that can be done about it, since the company is committed to the current design.


What they don't understand then, is that it is is not (in my opinion anyway) so much an issue of the current *design* per se, as it is a function of the fact that this "design" has been implemented in the most amateurish way imaginable. It is the #epicfail in the FUNCTIONALITY, not the design itself.


I am going to agree with you but for a different reason. I will try to explain in another way in case this comment gets deleted too.  Thiefs are now breaking into cars using wireless technology and customers are providing the feedback that there is a big problem.  These companies like GM and Toyota can respond in two ways - ignore it; or do something about it. It is not that the design is being implemented wrong although that may be part of it, it is that the design is flawed and the design needs to change.  Now I have not mentioned Rogers for obvious reasons. 

I'm a Senior Contributor
Posts: 201

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@User14 wrote:

@DrMike wrote:

@Customer01 wrote:

@User14 wrote:

@Customer01 wrote:

WOW!

They just don't get it.

So, no, they are not going to be resolving half a dozen issues every month or so.

So, everyone on this Forum, there's your answer.

And I, as a consumer, am going to take my money elsewhere.


Customer01,

I tried to indicate my agreement with your comment about the OOPs not listening to consumers but I am afraid it was deleted as Off Topic.  

 


The OOP corresponded with me re the issues I have, and even forwarded some items, but there simply nothing that can be done about it, since the company is committed to the current design.


What they don't understand then, is that it is is not (in my opinion anyway) so much an issue of the current *design* per se, as it is a function of the fact that this "design" has been implemented in the most amateurish way imaginable. It is the #epicfail in the FUNCTIONALITY, not the design itself.


I am going to agree with you but for a different reason. I will try to explain in another way in case this comment gets deleted too.  Thiefs are now breaking into cars using wireless technology and customers are providing the feedback that there is a big problem.  These companies like GM and Toyota can respond in two ways - ignore it; or do something about it. It is not that the design is being implemented wrong although that may be part of it, it is that the design is flawed and the design needs to change.  Now I have not mentioned Rogers for obvious reasons. 


I agree with you fully, so perhaps the disconnect is in the term "design". When the original poster said that Rogers "is committed to the current design" I interpreted that to mean that they are committed to the Espial browser and its STYLE - i.e., interactive tiles etc. In other words no way are they going back to the older system. We all knew that would be the case.

 

So when I say that it is functionality rather than design per se, what I meant is that *IF* they want to be committed to this style, this design, this tile interface, then at least MAKE IT WORK PROPERLY. That's what I meant when I said the problem is not design per se, but the way they have made it come to life....or not.

 

Perhaps I should have said that if they are committed to the CONCEPTUAL STYLE, then so be it - just make the darn thing work better than it does, and don't be satisfied with foisting a piece of total garbage on us unwilling hostages! 

I Plan to Stick Around
Posts: 73

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@DrMike wrote:

@User14 wrote:

@DrMike wrote:

@Customer01 wrote:

@User14 wrote:

@Customer01 wrote:

WOW!

They just don't get it.

So, no, they are not going to be resolving half a dozen issues every month or so.

So, everyone on this Forum, there's your answer.

And I, as a consumer, am going to take my money elsewhere.


Customer01,

I tried to indicate my agreement with your comment about the OOPs not listening to consumers but I am afraid it was deleted as Off Topic.  

 


The OOP corresponded with me re the issues I have, and even forwarded some items, but there simply nothing that can be done about it, since the company is committed to the current design.


What they don't understand then, is that it is is not (in my opinion anyway) so much an issue of the current *design* per se, as it is a function of the fact that this "design" has been implemented in the most amateurish way imaginable. It is the #epicfail in the FUNCTIONALITY, not the design itself.


I am going to agree with you but for a different reason. I will try to explain in another way in case this comment gets deleted too.  Thiefs are now breaking into cars using wireless technology and customers are providing the feedback that there is a big problem.  These companies like GM and Toyota can respond in two ways - ignore it; or do something about it. It is not that the design is being implemented wrong although that may be part of it, it is that the design is flawed and the design needs to change.  Now I have not mentioned Rogers for obvious reasons. 


I agree with you fully, so perhaps the disconnect is in the term "design". When the original poster said that Rogers "is committed to the current design" I interpreted that to mean that they are committed to the Espial browser and its STYLE - i.e., interactive tiles etc. In other words no way are they going back to the older system. We all knew that would be the case.

 

So when I say that it is functionality rather than design per se, what I meant is that *IF* they want to be committed to this style, this design, this tile interface, then at least MAKE IT WORK PROPERLY. That's what I meant when I said the problem is not design per se, but the way they have made it come to life....or not.

 

Perhaps I should have said that if they are committed to the CONCEPTUAL STYLE, then so be it - just make the darn thing work better than it does, and don't be satisfied with foisting a piece of total garbage on us unwilling hostages! 


Yes, when I said design, I meant the whole thing, not just appearance.  We are all in agreement though, that the design, the functionality and the implementation have all been poor.  

I'm a Reliable Contributor
Posts: 193

Re: UPDATED NextBox Navigatr - December 2015/January 2016


I agree with you fully, so perhaps the disconnect is in the term "design". When the original poster said that Rogers "is committed to the current design" I interpreted that to mean that they are committed to the Espial browser and its STYLE - i.e., interactive tiles etc. In other words no way are they going back to the older system. We all knew that would be the case.

 

So when I say that it is functionality rather than design per se, what I meant is that *IF* they want to be committed to this style, this design, this tile interface, then at least MAKE IT WORK PROPERLY. That's what I meant when I said the problem is not design per se, but the way they have made it come to life....or not.

 

Perhaps I should have said that if they are committed to the CONCEPTUAL STYLE, then so be it - just make the darn thing work better than it does, and don't be satisfied with foisting a piece of total garbage on us unwilling hostages! 

I'm not a huge fan of some aspects of the design either but why are you an unwilling hostage? If it is that upsetting why are you still a subscriber?



I Plan to Stick Around
Posts: 73

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@rgottinger wrote:
I'm not a huge fan of some aspects of the design either but why are you an unwilling hostage? If it is that upsetting why are you still a subscriber?




Not much choice out there, is there?

Highlighted
I'm a Reliable Contributor
Posts: 193

Re: UPDATED NextBox Navigatr - December 2015/January 2016






Not much choice out there, is there?

 

So Bell isn't better?

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Posts: 480

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Getting back to specifics, looking to the mods for some answers.

 

1. CC did not work when we played back the latest recorded Big Bang.

  Noticed CC is sponsored by Toyota (Rav4 actually). When is this getting fixed? 

  PS: Might be useful to let Toyota know their $ are being wasted.

 

2. The channel that has the 6 newscasts on the screen at the same time (ch 179 here in Mississauga)

does not change the audio when you move from one to other. It stays on the first one (RT).

 

3. ON demand does not work on one of my TVs.  It has a catalog error.

 

I'm a Senior Contributor
Posts: 201

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@rgottinger wrote:





Not much choice out there, is there?

 

So Bell isn't better?


Not so simple to ask why I am still a subscriber. First of all, for me, no Bell isn't better. While the FIBE TV itself may well be better that the current Navigatr fiasco, as far as I can tell it requires me to take a Bell internet package (since after all it *is* internet TV) and in that category Rogers' higher speed and capacity plans are FAR superior (or at least were the last time I checked a couple of weeks ago). Plus as a 30-year customer, I am privy to some substantial retention/loyalty savings that no doubt could not be duplicated elsewhere.  I feel genuinely stuck between a rock and a hard place. Rogers has the superior bundle (for me) at a better price, but the trade-off is I have to hold my nose at the stench of Navigatr. 

I'm a Reliable Contributor
Posts: 193

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@DrMike wrote:

@rgottinger wrote:





Not much choice out there, is there?

 

So Bell isn't better?


Not so simple to ask why I am still a subscriber. First of all, for me, no Bell isn't better. While the FIBE TV itself may well be better that the current Navigatr fiasco, as far as I can tell it requires me to take a Bell internet package (since after all it *is* internet TV) and in that category Rogers' higher speed and capacity plans are FAR superior (or at least were the last time I checked a couple of weeks ago). Plus as a 30-year customer, I am privy to some substantial retention/loyalty savings that no doubt could not be duplicated elsewhere.  I feel genuinely stuck between a rock and a hard place. Rogers has the superior bundle (for me) at a better price, but the trade-off is I have to hold my nose at the stench of Navigatr. 


Same here and Bell is not cheaper by any stretch of the imagination as i have looked into it several times. The difference for me is its just television and my life doesn't hinge on it. I don't see Navigatr as awesome but i clearly don't have as big an issue with it either. If the stench is truly that bad then is the superior bundle really worth it?