UPDATED NextBox Navigatr - December 2015/January 2016

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
rgottinger
I'm a Reliable Contributor
Posts: 193

Re: UPDATED NextBox Navigatr - December 2015/January 2016

I had that problem with a weak signal a few years ago and it ended up with all the coax being replaced. The weak signal issues suddenly went away

Gdkitty
Resident Expert
Resident Expert
Posts: 14,309

Re: UPDATED NextBox Navigatr - December 2015/January 2016

ON a new box, VoD, search, some of the features like that.. appear to take 24hrs + to fully start working

(this was true even on RTN, not only navigatr)



rgottinger
I'm a Reliable Contributor
Posts: 193

Re: UPDATED NextBox Navigatr - December 2015/January 2016

I noticed the same behaviour but after 3 weeks, other than the usability issues, I have had no perfromance issues at all on my 9865HD box.

DrMike
I'm a Trusted Contributor
Posts: 255

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@Gdkitty wrote:

 

From my experience, you'll see 3 'types' of tiles.

Closest to the top, will be the ones that have a recording of anything in it... may also have a scheduled one too.

Following that, will be the ones that JUST have scheduled recordings (and have the date usually on the tile)

 

Those 'zombie' tiles at the bottom.. are your 'series' recording tiles.  That there is a SCHEDULE for the series. 
So you could go in and change the shedule settings, etc..  but there is NO new schedule for it that has come up yet to show up with a 'date' that its scheduled for the next week, etc.


 

@Gdkitty

 

Thanks. I just noticed the "zombies" yesterday. I have been so annoyed at so many other things that I guess I never noticed the huge list of "zombie" tiles at the end. Every single one that I have tried so far is totally empty. It caught my eye because these were tiles for shows that had LONG ago been deleted, some from well more than a year ago - certainly long before Navigatr.

 

So are you saying that, in the past, when we deleted all of the recorded shows in a folder (old RTN) that the box still remembers that at some time in the past we had scheduled a series and is keeping the pointers to that schedule, even though a show may have been off the air for two years?  If so, I guess that means we have to be more diligent when deleting to make sure to delete the "series" and not just the shows in the folder/tile.

 

After the fact, can I go into the Zombie tiles and actually delete the series schedule now to get rid of these annoying empty "placeholders" that will NEVER get reactivated?

57
Resident Expert
Resident Expert
Posts: 4,047

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@DrMike wrote:

After the fact, can I go into the Zombie tiles and actually delete the series schedule now to get rid of these annoying empty "placeholders" that will NEVER get reactivated?


 

Per the instructions in the following "How To", simply click on the tile, scroll up to the scheduled tab, if applicable, and scroll to the right side for "Cancel all Scheduled Recordings".

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/PVR_settop_boxes_remotes/thread-...

 

Also check out the following Summary/Tips.  Reading these "How To" and "Summary/Tips" posts for a few minutes will save you hours of frustration and answer almost all questions.:

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/PVR_settop_boxes_remotes/message...



DrMike
I'm a Trusted Contributor
Posts: 255

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@57 wrote:

@DrMike wrote:

After the fact, can I go into the Zombie tiles and actually delete the series schedule now to get rid of these annoying empty "placeholders" that will NEVER get reactivated?


 

Per the instructions in the following "How To", simply click on the tile, scroll up to scheduled tab if applicable and scroll to the right side for "Cancel all Scheduled Recordings".

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/PVR_settop_boxes_remotes/thread-...

 

Also check out the following Summary/Tips - reading these How To and Summary/Tips posts for a few minutes will save you hours of frustrations and questions.:

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/PVR_settop_boxes_remotes/message...


 

Yes, thanks. I probably should have just gone to the TV and looked before I posted the question about deleting - it was actually pretty obvious how to delete them. That said, I am not likely to bother now that I know a) what these stupid remnants are and b) how to delete them.  I have a LOT of zombies and of course as soon as I delete one of them, the system exits me back to the top of the tile list and I have no patience to scroll endlessly every single time to keep getting back to where I thought I left off. just one more user-UNfriendly feature of this dung heap program.

 

The zombies will live another day. I don't even care anymore....

 

Gdkitty
Resident Expert
Resident Expert
Posts: 14,309

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Yeah.. even if the scrolling re set.. IF we were able to scroll UP to go to the bottom, wouldnt be so bad.


But as 57 mentioned already.. yeah.. you should be able to just go in and set/remove those if you dont want them anymore.

 

I have about 3 left on mine.. but they are one which it WILL be starting back up soon.. so i dont want to get rid of the schedule yet.

BUT when navigatr first rolled out, i had a LOT of them there.. there were from stuff that there was a series recording set for something which is long over and would never record again.

Makes you wonder.. on RTN.. on how many of those 'series' recordings were THERE, floating aimlessly in the background, never to record anything again.   Could it have been a drain on resources? (That it was having to check ANYWAYS if there was anything that matched it criteria each week, etc?)



DrMike
I'm a Trusted Contributor
Posts: 255

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Or, if there was a way to perform an action on multiple tiles at once. If you could use the equivalent of the windows Control key or some other way to select multiple adjacent or multiple nonadjacent tiles to perform the same action then this would be a huge advantage. But the very nature of having a separate tile for every single thing even if it should be already grouped under some other tile seems to be the hallmark of this new "design". Heaven forbid we should try to design something that actually is user friendly!
BS
I'm a Senior Advisor
Posts: 2,154

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Well, I finally made it through all the tiles and got rid of the ones that just wouldn't pick up again.  Almost all of the series recordings that were on hiatus for anywhere from one week to one month or so, along with a few that were not, just didn't move up to the scheduled sections.  I will stop looking every day now, will check my Monday, Tuesday, Wed, and Thursday which are my heaviest recording days - we go to bed early (my wife anyway) on work days.

 

I now use TV.com to identify which shows are coming up and if they are on a break, and if by Sunday, the next week shows are not up there, I just delete the zombies, and set it up from the guide again.

 

Nuicance, but as with @park I do actually like the feature, when it works.

 

I have the challenge of a mental health disorder that creates paranoia and OCD, but I thank Park for pointing out how he does it - it broke the cycle and my attitude towards it.  Think of Howy Mandell and you will see a more severe example of me.  I am learning how to break the cycles and work with the issues, or around them - watch Howey when he bumps hands, his careful hugs, and if someone who knows them spontaneously hugs him they always sincerely apologize, or ask him first.

 

Amazing that Rogers has provided me with so many situations that have helped my therapist and I with help from many of you to deal with the issues that arise.

 

So I can move on today, have the zombies cleaned up, I think, and will calmly deal with it when it comes.

 

Thanks everyone. Just one's person view of this feature and learning how to live with it.  Not that I don't want it to improved, say with the reference to network, channel, date, time so I could know if something has changed.

 

Bruce

BS
I'm a Senior Advisor
Posts: 2,154

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Tiles versus lists - just for giggles, my wife and I put Netflix which has the same tile model, and used it on our phone with touch screen - tiles are great on a touch screen - swipe to navigate, touch the tile to go deeper and move immediately through choices.

 

Analogue remotes are designed for text and movement by curser (up down, left right) movements.  Macros are imbedded in the remote or at least some for things like day up day down, guide rather than going into menu and choosing, double click of guide for regular guide versus favourites, Fav button to easily add and change favourites (the old way anyway), music button, on demand button, list to avoid the use of the c for sorting and selecting, live button to close out of a view and go back to your last show hd takes you up into the alternative hd channels in the 500 ranges up, a,b,c,d all are macros, info and menu contain shortcuts.

 

Carefully designed application of macros or program routines of repetetive steps to achieve an end goal make remotes more efficient to use, but all of these features are useless in general when you go to tiles, although some of these buttons avoid going to the menu.

 

So we figured out through comparison why tiles work on Netflix on a touch screen, and do not work well on an analogue model of user inputs using directional keys and selection of choices.

 

Yes, it could be said that we just need to get used to it, or learn to deal with the change, but change is very difficult and makes people resistant when no instruction is provided, no logic is given why the choice was made, and no step by step process like has been done for users on this forum, done by @Gdkitty.  With this extremely helpful guide, all created through the input of the forum members (not Rogers), allows us to learn to deal with the change.  We still have the right to say we dislike it, and suggest alternatives, but we can at least easily figure out how to use the device with relative ease now.

 

The video media industry (not saying Cable, Fibe or any company), the whole industry is in transition at the moment, and this current attempt moves us closer to whatever will be avaible in the future tech models, but for now, this attempt was a dismal failure in implementation, and communication, and responsivemenss to customer concerns.

 

Bruce