UPDATED NextBox Navigatr - December 2015/January 2016

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teragram
I Plan to Stick Around
Posts: 50

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@dm9 wrote:

 

As an IT professional myself, I can't believe that Rogers QA didn't catch this.


Most likely because Rogers does not have any QA. Smiley LOL How else do you explain them continuing to roll this out with all these glitches?

Evallee
I've Been Around
Posts: 1

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Navigatr Sound Issues

 

Ever since the upgrade on my nextbox the sound has been spotty. The volume gets quiet randomly. Sometimes the background noise is there, but the voices stop.
Please fix the sound issues from the upgrade!

gjdj
I Plan to Stick Around
Posts: 14

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@dm9 wrote:

Previously recorded shows not grouping

 

After Rogers updated my NextBox/Pvr  to the new and 'Improved' guide, I've noticed that my previously recoded shows (with the same name) are not grouped into folders as with the previous version.

I have several recored episodes of the some series and they all show up as individual tiles even though they have the same title. Now I have 3 pages of tiles to navigate through.

 

The previous version used to automatically create a folder when arranging the view by title (ie. alpha sort).

 

Has anyone else experienced this?

Is there a setting that I'm not aware of that can fix this?


 

Yes, that's happening with me too.  That is actually something that Rogers has acknowledged and it may be fixed at some point.

 

www.rogers.com/web/support/tv/nextbox/9087

 

>Some of my recordings have the same title, yet aren’t grouped together. Why is this?

>All programs recorded as a series from the same channel will be grouped together in theRecorded tile list. Recordings >scheduled separately will appear separately. We’re always working on improving your TV experience, so keep checking >back for more updates.

 

 

Basically if you record a series, it will all be grouped together.  But if you set the recording each week, or do a mix of both things will not be grouped properly.

 

It's annoying for me because starting in the fall I recorded several past seasons of "Person of Interest".  They were airing daily on Space.  And they were repeated 3 times a day.  I think I usually recorded them at 2pm, but occasionally recorded at another time if there was a conflict (or it just didn't record for some reason).  Any of the recordings I made at another time are not grouped together.  So it is a bit a tricky to make sure you are watching things in order.

Biker
I've Been Here Awhile
Posts: 4

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Recording 

 

Hi,

Before they upgraded to the NAVIGATR, I was able to schedule recording from the NetBox HD (not PVR), to my DVDR.

 

I cannot find this option anymore....I only see "set a reminder"

 

Before I didn't have to watch for that reminder box, the netbox was automatically switching to the channel I had program, now I have to watch for that reminder box and physically select watch now......than it record on my DVDR, like before.

 

To resume, my problem is the auto switching to the channel I selected.

 

Any suggestion please.

 

 

dm9
I'm Here A Lot
Posts: 6

Re: UPDATED NextBox Navigatr - December 2015/January 2016

This means that the only way the shows will be grouped in a folder is if you record it as a series???

This is crazy.

 

As you mentioned, many shows are repeated at different times/days.

What difference does it make when I decide to record an episode of a series.

popaoz
I Plan to Stick Around
Posts: 9

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Agree entirely with OneCrazyCanuck about the shift between saved and scheduled recording. What used to take one click now takes multiple keyclicks to navigate between the two. I tried to give feedback on the navigatr FAQ website and ran into trouble because of scripts running on the webpage and it wouldn't accept the text entered. Apart from these forums where we can rant, is there a better vehicle to discuss the issues with Navigatr developers. I remember seeing the ads promoting this 'thing" and it showed how a series could be deleted so her husband could go and help with the gardening. An activity I have never performed. (Deleting a series I mean, not the gardening). Would love to find the details of how this was tested. Some glaring useability  issues.

Andreeahef
I've Been Around
Posts: 1

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Not liking the new guide sadly. Would've preferred improvements to the old guide.

1) I can't filter the recorded shows from scheduled recordings so I spend way more time sifting through to complete an action

2) showing all the titles makes it hard to quickly scan and find what I'm looking for. I can't think of a benefit to all the tiles...

3) I can no longer view the info about a recording while watching it

4) it's so much slower and lags more than the old one

5) the "more like this" definitely doesn't work

6) the search doesn't appear to be working

7) everything appears less organized and not very easy to navigate through. The older version was easier to see and navigate from the start.

BS
I'm a Senior Advisor
Posts: 2,154

Re: UPDATED NextBox Navigatr - December 2015/January 2016

@gjdj  Yes, when you see the phrase "We’re always working on improving your TV experience, so keep checking back for more updates."  This is code for we agree this is a problem and we are considering it.  The first FAQ's in July - they are still on their site - there were close to 10 of these phrases, and they did respond to them, although not necessarily fully or bug free (e.g. CC)

 

This generally is the only formal communication we get - is the messages of rollout dates - the posting of those dates on this forum, the notices of stopping rollouts on this forum, and occassionally buried deep at the bottom of the shopping page cable description of Nextbox and Navigtr.

 

So look for those phrases when they arise, it says this is one they are willing to indirectly admit that it needs work in that area.

 

Bruce

Bruce

dm9
I'm Here A Lot
Posts: 6

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Generally, an 'Upgrade' would indicate that you'd get some new features without loosing any previous functionality.

In all, the new Navigator has a nice look to it, but in too many cases developers are too consumed with the 'eye candy' to consider usability.

Apart from the grouping that I mentioned before, there is a vertical line in the guide that shows how much has the current show progressed. Although it may seem like it's a good idea to have that, I found it distracting.

 

Hope they address these issues soon.

 

deanerk
I've Been Around
Posts: 1

Re: UPDATED NextBox Navigatr - December 2015/January 2016

select multiple recordings

 

How can you select multiple recordings with the new navigator?