UPDATED NextBox Navigatr - December 2015/January 2016

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neilpalmer400
I'm a Trusted Contributor
Posts: 304

Re: UPDATED NextBox Navigatr - December 2015/January 2016

@molly222

Honestly, it simply amazes me that Rogers CONTINUES to roll out such obviously untested  amateurish software updates.

A kindergarten class could turn out better tested code after a half day lesson.

jays77
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Posts: 697

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@neilpalmer400 wrote:
@molly222

Honestly, it simply amazes me that Rogers CONTINUES to roll out such obviously untested amateurish software updates.

A kindergarten class could turn out better tested code after a half day lesson.

 

 

I'm just guessing, but I get the impression that you are less than impressed with Navigatr.  Smiley Wink

molly222
I Plan to Stick Around
Posts: 99

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Neilpalmer400;

 

yes, I thought they would test it more based on the July 28 initial roll out disaster.  I also find it disappointing that the Rogers technical help is not kept up to date on navigatr issues.  The first tech wanted me to factory reset.  The tier 2 tech wanted to send a repairman to the house.  Both were unaware of the situation with the "unresponsive" behaviour being reported here and on other forums.  Neither tech even knew there was now a sleep function.  It wasn't until I reached tier 3 that I got help from someone that was aware of the problem.  I still have not had a response from Rogers as to how or when they are going to fix this software problem.  They should be letting their customers know there is a problem and that they are working on it (assuming that they are).

 

Anyone notice the font on the guide harder to read today??

ozham
I Plan to Stick Around
Posts: 54

Re: UPDATED NextBox Navigatr - December 2015/January 2016

It is very obvious that the softwares so called development, for the PVR is totally  out of control!

Having been involved in contracts for aviation eqipment, and the documentation

of the software using flow-charting etc I can see that there is a total lack of leadership or management 

of this problem.

AND WE ARE PAYING FOR THIS!

YtanyaY
I'm a Senior Contributor
Posts: 196

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@ozham wrote:

It is very obvious that the softwares so called development, for the PVR is totally  out of control!

Having been involved in contracts for aviation eqipment, and the documentation

of the software using flo-charting etc I can see that there is a total lack of leadership or management 

of this problem.

AND WE ARE PAYING FOR THIS!

 


We are helping for free as well!

 

Isn't it lucky they are NOT involved in aviation! This does NOT seem to have gone through ANY sort of steps that software goes though before even the coding (JMO)

 

 

neilpalmer400
I'm a Trusted Contributor
Posts: 304

Re: UPDATED NextBox Navigatr - December 2015/January 2016

@molly222

So Rogers spent programmer resources adding this new unwanted sleep feature (that, like most of the rest of the code appears to be totally untested in any live environment) INSTEAD of. fixing all the outstanding bugs that have been reported here on the forums since July 28?

unun4848
I Plan to Stick Around
Posts: 41

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Since receiving Navigatr, my Nextbox 2.0 PVR is painfully slow to navigate and the Settings screen is blank. This needs to be fixed.

YtanyaY
I'm a Senior Contributor
Posts: 196

Re: UPDATED NextBox Navigatr - December 2015/January 2016


@unun4848 wrote:

Since receiving Navigatr, my Nextbox 2.0 PVR is painfully slow to navigate and the Settings screen is blank. This needs to be fixed.


 

SETTINGS: IMO you're not missing much; in any case almost NONE of the setting features can be changed

(NB 3.0 & NAVIAGR (since 12/18/15); At least that is my experience.)

 

 

 

 

 

 

AHG27
I've Been Around
Posts: 1

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Every since Rogers performed an update last week, my HD NextBox 4642 is turning off automatically.  The power indicator light is off.  It happens 3 to 4 times in a 24 hour period.  Has anybody else noticed this? 

billmcintyre
I'm a Trusted Contributor
Posts: 202

Re: UPDATED NextBox Navigatr - December 2015/January 2016

Hi @AHG27   Yes.  It is a very common problem that you can read lots more about here:  http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/PVR_settop_boxes_remotes/thread-...

 

It seems Rogers has botched the new Navigatr update - again.  It's so bad that they stopped sending the newest infection out to the rest of Toronto and Etobicoke.

 

Maybe NOW they will spend a little money on a few more programmers to properly beta test the NEXT 'update.'  Anybody want to take bets on whether the next update goes smoothly?

 

 

@YtanyaY  I suspect the problem of NB2's operating very slowly is because the 8642's were severely underpowered CPU-wise - even when they were first launched.  They were slow slow slow - even back then.  The size of the new Navigatr code is probably too much for them to handle at a reasonable speed.  They simply lack the brain power to perform instructions at an acceptable pace.   Sort of like the designers of the box.