I have the same green flashing issue on channel 997 in my area - Cambridge, ON. I called in Tuesday and they said the signal was weak at my house which might be causing it but they need to fix something on the street in order to fix my house. I saw some Rogers trucks on the street yesterday but nothing has changed with the 4k green flashing. I've been credited a week of TV already but hopefully it gets fixed because 4k is not watchable.
No. When I called in they said that was the first they heard of the issue. I directed them here to this forum.
This was todays reply.
This is an update about your case number C121349566.
We heard from you on 03/31/2017 about a problem you were having with your Rogers Cable Television Service.
We're sorry to say there's been a delay in fixing this problem. Thank you for your patience as our technical teams work on this.
We will contact you as soon as there's an update available.
Thanks for choosing Rogers.