Thank you for your post, and welcome to our Community!
Service interruptions can be quite disruptive. I appreciate you reaching out to the support; not seeing any improvement is disappointing.
We need more details to better understand the issue:
We look forward to hearing from you!
I understand how frustrating that can be to have intermittent connection with your services. If you are finding that rebooting the equipment is resolving the issue but only temporarily then this might be something we would need to have a closer look at.