SA8300HD PVR Hard Drive Dead

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I've Been Around
Posts: 1

Re: SA8300HD PVR Hard Drive Dead

The best drive i ever had in my 8300hd was a WD BLACK 500 gig.. almost impossible to find these days...

 

I'm an Advisor
Posts: 1,524

Re: SA8300HD PVR Hard Drive Dead

Simon Templar:

 

I replaced my dead hard drive with a WD Blue 320GB drive earlier this year. I think they're getting harder to find too.

I've Been Around
Posts: 1

Re: SA8300HD PVR Hard Drive Dead

Thanks to ChrisK1. I called Rogers yesterday and the agent said my drive was dead. I followed the procedure you suggested and sure enough my PVR can now record. Are you a Rogers employee? If not, they should consider taking you onSmiley Happy

I'm an Advisor
Posts: 1,524

Re: SA8300HD PVR Hard Drive Dead

StayC1998:

 

For future reference, take a look at message #2 in response to me as the thread starter. The link provided to Digital Home has complete instructions for anything and everything related to the 8300. I used its instructions to replace my hard drive early this year. Unfortunately, I see the photos that used to be on the Digital Home thread have disappeared. They were the most important thing I relied on at the time. It's quite a long thread, but it may be worth looking at if your hard drive gives you trouble again. I went through the reformat phase first. It didn't last long, though, and the drive finally died.

I've Been Here Awhile
Posts: 2

Re: SA8300HD PVR Hard Drive Dead

I tried this same sequence on the 9865HD with no luck.. Is there a different sequence on this box to perform a reformat. The display on the PVR is showing HdEr. Thanks.
Resident Expert
Resident Expert
Posts: 2,295

Re: SA8300HD PVR Hard Drive Dead

I'm not sure if the following will work. It's been a while since they were posted in the FAQ:

 

9865 - NB3 Master Boot : Hold power button and unplug. Wait 5 seconds plug back in while still holding power button in. Wait 5 seconds and release power button. Bunch of stuff comes up saying this box needs to be updated when the network is available.

This may take some time and will likely reset your 9865 to factory defaults, meaning settings and recordings will be lost. You may also need to call Rogers to reauthorize the 9865.

 

HDD Format:
1. On Rogers remote, hold PAUSE until the mail icon is flashing.
2. Once it's on, release PAUSE, press LIST, PGDN, PGDN, PGDN
3. Display will say hdd3, and will reboot.

If you have an eHDD, connect it to a computer to format.

 https://www.digitalhome.ca/forum/30-57s-home-theatre-faqs/17719-57-faq-tips-sa-cisco-stbs-also-pace....



I've Been Here Awhile
Posts: 2

Re: SA8300HD PVR Hard Drive Dead

Thanks for the quick reply.. I tired both but neither sequence worked. I'll try calling Rogers to see if they can do it remotely.. Unfortunately I own this box otherwise I would have just switched it out.
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