I am having the same problem with the pause button. This is the second movie that I have rented in a couple of weeks, and it went back to the beginning both times. This was just after a couple of minutes of being on pause. The first time I thought it was a glitch or I that I had pressed the wrong button. It is very annoying, and I couldn't seem to get the fast forward to work. Is this going to be a regular occurrence, as we pay for this service and the movies.
Unfortunately, the pause button times out after 2 minutes to save server resources, so this is unlikely to change. Instead of using pause, press "stop" instead. The movie will start playing again after 2 minutes, but you can stop it again, or rewind to where you were.
I have not used it, but apparently under ROD there should be a place for "saved videos" or something like that. If you go there, you may be able to resume your video.
I rented a movie on ROD last night and I would pause it to go and do something. When I would come back to continue playing it it would revert back to the beginning. After many times doing this I gave up. So now I have paid for a movie that I haven't completed watching. This isn't the first time. What am I doing wrong here? Or is this a glitch from my Nextbox? If it is, I would like a refund for the movie I purchased. Help!
This has been discussed extensively in this forum. Please see post 13 of this thread as well as the following link:
This appears to be a firmware issue. Let's hope that Rogers addresses the issue sometime soon.