We switched our Nextbox for the Nextbox 4k last month. We were not told in the shop that the 4k Nextbox does not have any D/PVR functionality. I honestly don’t know why Rogers would do this! As of now we value the PVR functionality more than the 4k content so unless we can be sure the 4K box with PVR is coming (and we can get it) in the next month, we would preferably have our old box back. The current 4k box is a downgrade without PVR.
Well let's look at this logically here.
There is currently two non-4K Nextbox terminals. A Nextbox HD and Nextbox HDPVR.
Note how there is a clear distinction between them.
The 4K one is just advertised as a "4K Nextbox". Doesn't state anywhere in the name that it is, in fact, a HDPVR.
I would think the fact that it isn't advertised as being a HDPVR would be enough; not up to ROGERS to tell you something that really should be obvious. Are you just assuming it has HDPVR functionality? You know what they say about assumptions....
@lockdown2341 This is 2016 HDPVR should be as standard in all set top boxes you shouldnt need to have to not assume this.
When you buy the latest technology from a shop you expect it to have everything your previous model had and upgrades. The shop employee had the information of our current setup on file.
Don't asume the customer knows the history of all the previous models.
Will we be charged a fee for switching to the new version when it becomes available? That would be pretty annoying since that is what we thought we were getting in the first palce.
The main question is when exactly it will appear because right now I'm undecided whether to hang on without PVR or return aour box and get our old N3HDPVR back.
@jamesawilcock So you "upgraded" from a Nextbox 3.0 HDPVR to the new 4K box and nobody explained you would lose the PVR function. Sounds like used car salesman tactics to me, or the sales person didn't know the difference. If I were you I'd immediately get it switched back to a Nextbox 3.0 and make sure you're not paying the higher monthly rental. Personally, I could not live without my PVR. After that, I wouldn't jump at getting a 4K PVR whenever they become available until you know there are no bugs with them by following these forums.