1005 error for android Samsung S5
I am using rogers anyplace tv version latest app version, 13.2.027.10 on my android S5 and I get an error .
It says Find out if your devices are compatible, search in the Help Center. (1005)
So what should I do for the 1005 error?
Thanks for posting to the Rogers Community forums.
We look forward to provide you with the help you need.
Having access to the content from Rogers Anyplace TV is important and we want to help you identify what's causing the issue.
Looking forward to your reply!
I have tried installing and uninstalling 5 times as well as cleaning out the cache. So if you know what error 1005 means, please answer as best as you can?
I appreciate you reinstalling the app; it's a good troubleshooting step.
At what stage do you get the error 1005? Are you able to use the app on a different device?
If you are able to use the Rogers Anyplace TV app on another device, then the error could be specific to the S5 device. It may not have enough resources to stream.
Thank you for the clarification. You are right; a browser can't be used on a cell phone to access Anyplace TV.
Can you confirm Anyplace TV works on your computer or any other device?
Rogers anyplace tv works fine on the computer with windows 7, but that is not the issue. Timo10 is right about the problem with the android cell phone. They use Android Operating System which is different than windows operating system. So Rogers needs to fix the problem!
As I said before in the last post Rogers anyplace tv works fine on the Computer with windows 7, but that is not the issue. The problem with the android cell phone. They use Android Operating System which is different than windows operating system. So Rogers needs to fix the problem! Rogers should enable that you can use a browser on the android phone. That should be an easy solution for them to do.