Remote won't control the cable box

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I've Been Around
Posts: 1

Remote won't control the cable box

Good evening,

 

We were watching TV tonight and had set a reminder to come on when the Oscars started. Now we cannot do anything with the cable box. We have a standard digital cable box and all the remote will do is power the digital box on and off. The remote does not work for anything else on the cable box. 

 

Thanks for any help you can provide to me.

 

 

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I'm a Senior Advisor
Posts: 1,299

Re: Remote won't control the cable box

Is the problem still happening? Have you tried powercycling the box?
I've Been Around
Posts: 1

Re: Remote won't control the cable box

I have the same problem but the rodgers guy only had a sister box my remount won't even turn the box off
Resident Expert
Resident Expert
Posts: 13,853

Re: Remote won't control the cable box

All the remotes should work on any box.

If your remote will not work you can take into a store and they will swap it, and it will work on your box


I've Been Around
Posts: 1

Re: Remote won't control the cable box

My cable box will no longer turn on. I have only had it for 2 weeks and it worked fine last night. I tried to use it today and the remote is not turning the cable box on anymore. The box does not have an on-off button so I don't know what else to do

I'm a Trusted Contributor
Posts: 665

Re: Remote won't control the cable box

Have you pressed the video source button on your remote to make sure the cable button lights up?  On occasion the video source  on our remote has accidently been switched to VCR or DVD. 

Resident Expert
Resident Expert
Posts: 13,853

Re: Remote won't control the cable box

Would help to know, WHICH box this is too.
(as it will varry on the remote)

 

The only two WITHOUT power buttons, are the DTA and the SD box, as far as i know?



I'm a Reliable Contributor
Posts: 192

Re: Remote won't control the cable box

Also, make sure that the power has not come unplugged from the unit.

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I've Been Around
Posts: 1

Re: Remote won't control the cable box

Just started having this issue. I can turn the tv on with the remote but cannot control the cable/nextbox 2.0. Cannot change the channel or turn the box on, cannot get to the guide either.
Resident Expert
Resident Expert
Posts: 2,743

Re: Remote won't control the cable box

Make sure you have pressed the CBL button at the top right of the remote. The remote will then control the cable box.  You can check by seeing if this button lights up when you press buttons on the remote.