07-09-2021 09:08 PM - last edited on 07-10-2021 08:07 AM by RogersYasmine
Why have the dates of production/release been removed from all channels? Very annoying as do not know if watching an original movie or remake. For TV shows they are usually not shown in series, but random so I would like to know at least what season I am watching. These like regressions one by one are enough to either change subscribers or better still HD antenna and get 45 over air channels at zero $$, and some of them you don’t even offer and they are good. GRIT TV for one.
Solved! Solved! Go to Solution.
08-27-2021 12:20 PM
07-10-2021 12:04 AM - last edited on 07-10-2021 08:08 AM by RogersYasmine
07-10-2021 11:24 AM - last edited on 07-10-2021 12:58 PM by RogersYasmine
I complained about this to Rogers yesterday. Why are dates and actors' names missing on PVR info?? I hate not knowing the year that a movie or TV show was made. They also don't include information about actors. It's really annoying!
07-10-2021 06:16 PM
Mississauga, installed it for my mother 2 years ago, working fine
07-10-2021 08:33 PM
You can use Zap2it to get date and some actor information and IMDB for more complete information about movies and tv shows.
07-11-2021 01:47 PM
I am not going to pull out another device to look it up when I have a guide on the TV that shouls work properly.
Rogers updates/upgrades mess things up. Who thought this would be a good idea, to save a few $$ and tick customers off?
BTW 1, Bell's guide works fine 2, trying to submit this twice and in Maintenance in progress, come back later
07-11-2021 05:20 PM
Exactly! The whole purpose of the information section on Rogers' guide is to give us INFORMATION. We pay big bucks for it. Why do we need to be inconvenienced by looking elsewhere? What are we paying for?
07-15-2021 09:27 PM
I am also not happy about this change. It's really annoying more than anything.
Bring Back The Year! lol
07-16-2021 01:51 PM - last edited on 07-16-2021 02:01 PM by RogersMoin
Why has Rogers navigator program listing quit showing year
07-17-2021 07:56 AM
WHY have you removed the dates from the information for shows and movies?
What the heck are you turkeys up to now!? Put the dates back, please.
07-17-2021 06:36 PM - last edited on 07-17-2021 06:40 PM by RogersMoin
There used to be dates on all of the program descriptions. All of a sudden there are none. Is this the new strategy?
07-18-2021 10:08 AM
Who would you complain to? I tried but got nowhere.
07-18-2021 10:26 AM
07-18-2021 05:06 PM
Who would you complain to? I tried but got nowhere.
Typically the best option is to use "Share a Concern". See link below:
https://www.rogers.com/consumer/contactus/share-a-concern (Additional Contact Options).
Be aware that others have already used this method, as discussed in the following thread without success, however, the more people that complain, the more likely something will be done (however doubtful with everyone being migrated to IgniteTV.
07-19-2021 12:36 AM
I must admit I do find it terrible frustrating not knowing the year when a show that is not new was first aired. And no, not everyone will be migrating to Ignite in the near future.
07-20-2021 10:13 AM - last edited on 07-20-2021 10:33 AM by RogersCorey
I've noticed that the year a movie was made no longer appears in listings. This is a critical piece of info for viewers. I also prefer to know who is in the movie. Anyone else notice this?
07-20-2021 11:35 AM
I have noticed this info missing and have spoken with client relations 1 877 765 0635 Was told there is a software problem that is being looked into. No estimate as to when it will be resolved. Imagine, a large company like Rogers cant resolve this quickly.
07-21-2021 08:42 PM
Contacted Rogers-share-a-concern, after review said contact a Technical Specialist, why a joke
07-21-2021 09:01 PM
@paullj : Was that via a telephone conversation? I certainly wouldn't have let them get away with that. I would have (courteously) pressed the point that this is happening to everyone and is not a "technical issue" affecting only you, but everyone on digital cable requiring senior intervention.
07-23-2021 12:14 PM
As much as this sounds like a possible line from Rogers, I noticed another change around the beginning of last week. l often listen to Sportsnet radio on my TV in the morning (in Toronto channel 904). Descriptions started appearing that were not there before, and these descriptions were outdated by as much as 10 years. The program lineup is way off, and some of hosts are not even with Sportsnet anymore e.g. Greg Brady I received an email from Rogers regarding the program grid and an update that may affect recordings. I believe this was around June 14th.
After this update nothing appeared to change , so I forgot about it. Possibly, the changes we are now seeing are a consequence of a glitch from this update.
07-23-2021 02:32 PM - last edited on 07-23-2021 02:36 PM by RogersCorey
Rogers is driving me up the wall with this, and different shows running than listed, or different episodes than listed, run a forced updated in the middle of “prime-time”, constant showing of ROD channel and Call Display even though I hid them. Let us not get into the repeat programs on different channels, or constant reruns of the same movie or episode either back to back or within the 2nd time slot. Rogers own sports channels, what use are they if you run the same game on all 5, considering they are offered at least 3 times each that is 15 channels of the same show. And the CRTC will do nothing about it, I complained and bottom line was told they can advertise 1000 channels and on each one show the same program and there is nothing wrong. They want to play as the big US cable companies but they are not. Not getting my $$ this VIP package, should be only worth $20, not the $100 paying now.
Sorry needed to vent