This may be a stupid question, but is it possible that the CCI flag is being set to "copy never" rather than "copy once"?
Copy never is defined as:
0x03 - Copy Never - the content can be recorded and viewed for 90 minutes after transmission, and is not transferable.
I'm not saying that is the case, but just wanted to rule it out as a possibility. If it were happening, I think there would probably be more people complaining.
CCI is Copy Control Information and is used by the broadcaster to control how the broadcast is used. Back when I had an 8300HD with a firewire port, I used to copy off recordings that I wanted to back up. I found that some recordings were flagged as "copy once", which meant that the PVR could make a recording, but I was not allowed to make a backup. Only "copy freely" allowed me to make a backup.
Here are the details on CCI from Wikipedia:
The following flags exist:
I have had recordings disappear for the last several weeks. Also, scheduled recordings do NOT record even if the red dot is showing that they are or they are in the scheduled box.
Checking to be sure that our programs are scheduled to record before we go out is becoming absurd!! How crazy has this become? Then you get home to find that nothing has recorded.
Rebooting is of no help.
Why would anyone call techinical support - what are they supposed to do - the techs come out and all they can say is change the box and lose all recordings when they know full well that that is not the answer?
Fed up to the max with this absolute junk that I AM PAYING FOR!!!!
I did some more digging and figured out how to rule out the CCI as an issue. It requires bringing up the diagnostics on the Nextbox, which is not really a big deal but requires certain button presses on the remote. You need to do this while your problem shows are recording.
Hold down the Exit button on the remote until the blue power light on the Nextbox flashes (around 2 seconds or so). Release the Exit button and quickly press down arrow, down arrow, 2 and this should bring up the diagnostics. Use the down arrow to move the cursor down to +Services and press Select.
Use the down arrow to move the cursor to Copy Protection. Under CCI events, you will see 8 rows of information, one for each tuner on the Nextbox 3. You want to look at the column EMI. For my test I had 4 tuners active and under EMI is says "once", "freely", "freely", "freely". These correspond to the descriptions I posted earlier from Wikipedia. "once" means you can make a recording, but you cannot copy that recording off to another device.
I assume your shows should appear as "once", but if you see something else, it might need further investigation.
Hitting Exit will then take you out of diagnostics and back to normal operation.
Thanks for that info. From what I understand, The correct path should be "once", "freely", "freely", "freely"?
Again, are you suggesting this as a test for some of those shows that don't record?
From what I understand , the whole CCI function was set up by the US Federal Communications Commission to enforce copy protection on broadcast signals. The CCI signal is inserted by the broadcaster and since the problem is with NFL games, also a US franchise, I was wondering what CCI code the NFL is inserting in their signal.
What I am looking for is a CCI code of "never" on the tuner that is recording the NFL game, which puts additional restrictions on recording.
It is kind of a long shot, but since the problem is only with recording the NFL and not other channels, I can't think of anything else that would cause recordings to start, but not be saved unless it is a really weird signal problem
Only with recording NFL....
Read back thru this thread. This was happening to NHL games on NHL Centre Ice starting in February. The problem never went away. I watched it happen live as a game that was being recorded ended and the recording immediately disappeared.
Your guess on the CCI signal very well may be correct. Something occurs at the end of the broadcast that terminates the recording. The recording doesn't disappear at the end of the recording window, it's the end of the game/signal. I believe the same thing was happening on all of the PPV channels, i.e. - Basketball.
Here's the sad thing: This has been going on since February. Rogers knew about it. The first tech I spoke to actually was very up front that they knew. He claimed a patch would be pushed out to my box to fix it. Later calls with technical support claimed otherwise. They started to feign ignorance of the issue.
Rogers ended up refunding me half of my NHL Centre Ice package because it rendered the service useless. A live-only feed is not what I paid for.
Rogers knew about this. Rogers know about this. Rogers has done nothing over the past 6 months to rectify the situation.
1 week from the start of the NHL season and Rogers DVRs won't be able to record NHL games from NHL Centre Ice. So I will not be paying for NHL Centre Ice.
Nice stewardship of the NHL, Rogers.
btw - I would have posted this last night but the login page to this forum wasn't working. More technical brilliance.