hi i was wondering if you can help me , i prerecored a show at 8:00pm last week for oct 6 on wgn and when i check this morning did recoreded
@roxandtreez The agent I spoke to said that they know there are lots of bugs in that first version of the Navigatr and that the recording issue would be fixed as part of the final roll-out, so maybe they are rethinking the whole software package. That does not excuse Rogers for knowing that it had buggy software but not fixing it much,much sooner or, apparently, not telling their CSRs about it. I did ask for a credit and got $100.
Just wanted to add in that this has happening to me as well, with NHL broadcast since February.
I am a Chicago fan, and reguarly record their games when I am unable to watch them live.
I was optimistic that the problem would have been resolved by now, and to my own fault did not research that prior to the season starting. Now that season has started, I find that Rogers still has this issue and I am unable to record a game and watch it several hours later. Tonight I experimented and set the Dallas/St. Louis and later the Minnesota/Colorado games to record, one game on my pvr upstairs and one game on my pvr downstairs. I verified that both games were recording and then watched the last 10 minutes of each game live. In both instances, when the game ended there was brief period of post-game coverage followed by the message that this channel was currently not available. In both instances once that message was recevied I checked my recorded program list and the game that had just conlcuded was no longer listed.
In a matter of weeks my cell phone contract with Rogers will be up, at which point, if no solution has been found, I see no reason to continue my relationship with Rogers (a relationship of approximatley 17 years for internet and television, and more recently involving cell and home phone).
We recorded a bunch of shows this week to watch and now my PVR will not play them it just tells me it was either deleted or there is not enough resources available????
@Doll1 Take a look at this post in a different thread for the cause and what you can do about it.