Here's a related question:
Is it possible to activate the same make and model PVR (e.g. Scientific Atlanta 8300HD) that Rogers uses, only one that was previously issued by another cable provider, such as Videotron in Quebec or a U.S. cable provider?
When purchasing a preowned box I would call Rogers with the serial before paying for it to
ensure that it is not still active or a lost or stolen box.
I had a friend have that happen to them and they got screwed... had a useless box that they paid for
and couldn't find the guy after the transaction...
I just purchased what appears to be a new return on eBay. I could see from the logo that it was manufactured for Rogers, and didn't think it was necessary to phone Rogers. However, it turned out that my serial number is still registered to a customer "somewhere", and was told that Rogers doesn't have a policy to let them verify that the box wasn't stolen. Here is what I think is a flaw in their process:
So, I can probably return my DT to the eBay seller - who is legit with thousands of feedbacks - but I shouldn't have to do so. The S/N was never reported as stolen, so as far as Rogers is concerned the box should just go to the dump. So much for making any attempt to be environmentally friendly.
The problem stems from the people selling them/getting rid of them.
Most people that didnt rent them (which you had to return).. and if they were switching, would yes just get rid of them or sell them.
The problem is, that its still tied to their account. Since it still is, rogers cant re-authorize it.
Its the SELLERS responsibility to make sure that they de-authorize it before they get rid of it.
I see someone advertising a Rogers HD PVR box for sale, and they claim to own it.
Do I need to somehow verify that they do in fact own it before buying it? If I try to use it at home, will Rogers authorize it?