On Demand missing episodes

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Moderator
Moderator
Posts: 1,542

Re: On Demand missing episodes

Hello, @ellekay.

 

Thank you for posting your query in the Community. Occasionally the content may take a little while to become available on Rogers On Demand due to various technical reasons. 

 

Please send us a private message at @CommunityHelps so we can submit a ticket. Once the episodes are available, you'll be notified. 

 

Cheers,

RogersMoin

I've Been Here Awhile
Posts: 5

Re: On Demand missing episodes

Thank you, RogersMoin.  Before I checked my email just now, I had checked the On Demand listings to see what today's situation was.  All four of the missing episodes are now available.  They were not available yesterday.  So thank you again for your assistance with this.  I look forward to being a member of this forum.

I've Been Around
Posts: 1

Re: On Demand missing episodes

Hi there,

The last two episodes of Grey's Anatomy still haven't been uploaded to On Demand. Please help! 🙂
Moderator
Moderator
Posts: 1,114

Re: On Demand missing episodes

Greetings and welcome to our Community @Vickitty!

 

I've checked it on my own box here and confirmed that episode 6 is missing but the most recent episode has been uploaded. Can you please double check on your own end to see if both episode 6 and 7 are still missing for you?

 

I'll need to submit an escalation to find out why the episode is missing and have it resolved. Please PM us @CommunityHelps so that I may further assist. If you're not familiar with our PMing process, you can find instructions here. 

 

Regards,

RogersCorey

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