Nick HD appears has SD

[ReneHache]

Today (26 april) Nick HD (568) appears has SD just like on 231.
Region: Acadian peninsula, New-Brunswick. Have the regular HD NextBox.

***Edited Labels***

[RogersZia]

Hey @ReneHache,

I know the TV watching experience isn't the same in SD as it is in HD. I wasn't able to replicate the issue at my end, are any other channels besides channel 586 (Nickelodeon HD) affected for you? Do you recall if it was working fine earlier in the week?

RogersZia

[ReneHache]

All the other channels are working has expected, I know that Nick was in HD last week.

I might be possible that it only affect my area.

[RogersMoin]

Hello, @ReneHache.

Thank you for the additional info. Please send us a private message at @CommunityHelps; we can look into collecting the required data and submit a ticket for you.

Cheers,

RogersMoin

[Brutemonte]

I am having the same issue in willow grove

[RogersTim]

Hey @Brutemonte,

Welcome to the Rogers Community Forums and thank you for posting you are also having the same problem.

If you don't mind, please send us a private message as well at @CommunityHelps so we can escalate your example to our support teams for further investigation. 

Thanks,

RogersTim