Nick HD appears has SD

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I Plan to Stick Around
Posts: 31

Nick HD appears has SD

Today (26 april) Nick HD (568) appears has SD just like on 231.
Region: Acadian peninsula, New-Brunswick. Have the regular HD NextBox.

 

 

 

***Edited Labels***

Moderator
Moderator
Posts: 895

Re: Nick HD appears has SD

Hey @ReneHache,

 

I know the TV watching experience isn't the same in SD as it is in HD. I wasn't able to replicate the issue at my end, are any other channels besides channel 586 (Nickelodeon HD) affected for you? Do you recall if it was working fine earlier in the week?

 

 

 

RogersZia

I Plan to Stick Around
Posts: 31

Re: Nick HD appears has SD

All the other channels are working has expected, I know that Nick was in HD last week.

I might be possible that it only affect my area.
Moderator
Moderator
Posts: 1,545

Re: Nick HD appears has SD

Hello, @ReneHache.

 

Thank you for the additional info. Please send us a private message at @CommunityHelps; we can look into collecting the required data and submit a ticket for you.

 

Cheers,

RogersMoin

I've Been Around
Posts: 1

Re: Nick HD appears has SD

I am having the same issue in willow grove
Moderator
Moderator
Posts: 151

Re: Nick HD appears has SD

Hey @Brutemonte,

 

Welcome to the Rogers Community Forums and thank you for posting you are also having the same problem.

 

If you don't mind, please send us a private message as well at @CommunityHelps so we can escalate your example to our support teams for further investigation. 

 

Thanks,

RogersTim

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