Did you ever get a reply or answer to your problem? The same thing happened to me yesterday and the Rogers tech had no resolution or idea why it happened.
It definitely has something to do with the black glass on the stand. Works fine when the lights are or during the day, only when it's dark does it react this way, and only the channels go wild, nothing else.
Sad to see this happen with all the technology afforded to us in this world. And the price we pay for it.
Thank you for the help! Very appreciated. Time to decide what to do with this box now...
DONT GET THE NEW NETBOX IT IS CRAP!
I got suckerd into the new netbox because the rental price was cheaper than the monthly fee. This box is garbage. Going from channel to channel is so slow (as mentioned in a few posts). A few nights ago I believe the box froze because it was on and i couldnt get any signal or the box to do anything. I couldnt even turn it off. You can't switch to last channel when your in the interactive program guide (you could with the older boxes) And this is the one that broke the camels back... You cant watch full screen on a SD channel. I went today to rogers store and they told me they didnt have any old boxes. The rep nicely called two other stores and surprise no older boxes. I peeked into back storage area and sure enough there was a couple of boxes. I didnt say anything and just called rogers and they are going to send a tech out if they can get an older box.
Thanks for the reply. I guess I'll call Rogers to switch back to the old guide. I can't believe how much better the old box was. Hope the next version is better. Playing around with it for a week and miss a lot of the old features like full screen for SD channels and having a dedicated channel (950) for recordings.
You can still get full screen on SD. Press the zoom button on your remote. You can also do it through settings and then appearance. But yeah, if you want the rest then you do have to go back to the old guide. Just make sure you watch all the stuff on your PVR because the roll back might nuke it.
Very much this. While recordings are NEVER guaranteed to be kept.. there is warnings especialy when going from guide to guide.
MOST people survived the upgrade to this guide without loosing stuff, but some did. I think in MOST cases i have heard of going back, everything was wiped.
So make sure to watch stuff.
They are consistantly trying to upgrade/fix this guide... mind you, yes alot of this stuff should have been done BEFORE it was released.. but i digress 😛
Just remember... all new features and abilities though, are only really going to be brought out on the new box with the new guide. IE: caller ID is now available on the cisco boxes.. but only with the new guide. Whole home PVR only with the new guide... etc.