Nextbox hdmi to monitor problem

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I've Been Here Awhile
Posts: 3

Nextbox hdmi to monitor problem

Hi there,

Long story short, I just upgraded from a standard definition cable box to the Nextbox Explorer 4642hd.

Upon connecting it via hdmi to a monitor (one that has vga and hdmi input), the display is simply black but the monitor itself doesn't display any message about a lack of input (and to my understanding, this means the connection is valid).

For anybody's information, when I connect my Playstation 3 through the same cable and same port the monitor displays everything just fine.

Absolutely any relevant information or advisement is welcomed and I can give more information if needed.

Thank you.

 

 

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Resident Expert
Resident Expert
Posts: 2,532

Re: Nextbox hdmi to monitor problem

i know there is a specual button sequence you would press when turning on the Set Top Box to go into a setup mode where you choose the resolution, and aspect ratio.  i dont remember what this keypress is, but im sure if someone knows, maybe they can share it with us. 



I'm a Senior Advisor
Posts: 965

Re: Nextbox hdmi to monitor problem


@Pauly wrote:

i know there is a specual button sequence you would press when turning on the Set Top Box to go into a setup mode where you choose the resolution, and aspect ratio.  i dont remember what this keypress is, but im sure if someone knows, maybe they can share it with us. 


That's an 8300 thing....doesn't apply to the Nextbox family.

 

Did you try changing channels?  There's a known issue with the Nextboxes where there's a black screen on powerup....tuning to a new channel sometimes helps.

 

Resident Expert
Resident Expert
Posts: 13,991

Re: Nextbox hdmi to monitor problem

Beyond that.. i would guess.. resolution is off?

 

If say, the monitor maxes out at 720.. and the box it set to 1080.. might be not displaying properly.

Could try attaching back to a TV, change the resolution down, the attach back.



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