fyi to all. I used to have my 4k Rogers stb connected directectly to my tv's smart connect box (HDMI Port1) and it used to work prior to Roger's latest 4k firmware update. But I just reconnected my Rogers 4k stb directly to my A/V receivers CBL/SAT HDMI Port and I am now able to watch my 4k channels. It appears as if the 4k Stb recognizes my new a/v receiver;s HDMI port as being HDCP 2.2 compliant and all is well again!!! Note: this does not fix the Samsung TV issue (when directly connecting the 4k stb to the tv instead) and for those of you connecting your 4k stb in this manner, you will still have to wait for a firmware update from Samsung. Cheers.
Samsung released a firmware upgrade 1131 today and guess what? Same issue no sound and won't switch to Ultra HD. Beyond frustrating.
Just thought I would try again after update and yet another 4k hdmi cable and it was worse. Could not even get a picture without sound. So frustrating
Since installing the latest Rogers firwmware update, the following combination of Rogers 4k Box configuration, Onkyo A/V Receiver TX-NR555 configuration and Samsung KS8000 configuration works like a charm for me, i.e., I am able to watch Rogers 4k channels without any issues:
ROGERS 4K STB Configuration:
SAMSUNG KS8000 Series Configuration:
Onkyo TX-NR555 A/V Receiver Configuration:
I hope this helps.