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04-05-2017 11:44 AM
just ordered a rocketfish hoping it will make a difference. question when hooking it up does it connect from the 4k box to the rocketfish and then from the rocketfish into the samsung connect 1 hdmi port 1?
04-11-2017 08:46 PM - edited 04-11-2017 08:52 PM
Hey there @alperanson,
Thanks for your post & Welcome to the Forums!
Although we don't officially support Rocketfish Splitter connectivity issues, I am confident @Haig, or maybe @gp-se, can provide you with some insight on this.
Hi @Dee2987,
Since Best Buy has discontinued the Rocketfish 4K Splitter, you might want to see if you can order it off Amazon.
RogersMaude
04-12-2017 05:28 PM
@alperanson wrote:
just ordered a rocketfish hoping it will make a difference. question when hooking it up does it connect from the 4k box to the rocketfish and then from the rocketfish into the samsung connect 1 hdmi port 1?
connect the HDMI out from the 4K box into the rockerfish input, then the output from the rocketfish to HDMI Port 1 on the TV. That should get you going!
04-30-2017 09:36 AM
Just brough a new Samsung 4K TV ( KS 8500 ), after hook up of my 4K Digital box, no audio, advised Rogers tech to check and he mention he can't fixed and left, contact Best buy and they advised to down grade my 4K Digital box to HD box, You replied this email almost a year but still can't been fixed. Unacceptable
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