Nextbox 4K not working on 2016 Samsung KS Series TVs

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I'm a Trusted Advisor
Posts: 31,991

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

Hello @jcagencies

I do believe there is but some are still waiting for it. Have u updated the tv to the new software?
I Plan to Stick Around
Posts: 10

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

Yes
I'm a Trusted Advisor
Posts: 31,991

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

Hello @jcagencies

Ill see what i can get some info. Some people got theirs fixed but others are still waiting.
I Plan to Stick Around
Posts: 10

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

Thanks 

I'm a Trusted Advisor
Posts: 31,991

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

Hello @jcagencies

You are welcome.
I Plan to Stick Around
Posts: 10

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

I have the Samsung UN55KS9000
I'm a Trusted Advisor
Posts: 31,991

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

Hello @jcagencies

Okay thanks for the info!
I'm Here A Lot
Posts: 5

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

Since my first post 2 weeks ago regarding getting no sound on my KS8000 while using a 4K box I still don't have a fix.  Just thought I'd update anyone with the same issue.

I'm a Trusted Advisor
Posts: 31,991

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

Hello @jr50

Thats no good Smiley Sad
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I Plan to Stick Around
Posts: 10

Re: Nextbox 4K not working on 2016 Samsung KS Series TVs

After a head tech has tried I have given up and am going to Bell Fibe. It befuddled me that a main sponsor of Rogers is not compatible with the 4k box.