NextBox - Unable to Delete Recording

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I've Been Around
Posts: 1

NextBox - Unable to Delete Recording

Hi,

 

I am trying to delete a show, but I keep getting an error  "cannot be deleted right now. it is currently being viewed"

 

Is there a different way to delete this?

 

thanks

 

 

 

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I'm a Regular
Posts: 214

Re: NextBox - Unable to Delete Recording

If something is recording and I go to My Recordings and play it and press info then go to recording options and press "stop recording without saving" the recording doesn't delete. Does anybody else have this problem?

Resident Expert
Resident Expert
Posts: 13,645

Re: NextBox - Unable to Delete Recording

Havent tried that, but i can try tonight.
Normaly i do it more the manual way, by hitting STOP on that channel, then going in and deleting it there.



I'm a Regular
Posts: 214

Re: NextBox - Unable to Delete Recording

I know but now it's stuck saying recording.

Resident Expert
Resident Expert
Posts: 13,645

Re: NextBox - Unable to Delete Recording

Hitting STOP on that channel, etc wont do it?

May be a buged display thing, if its not actually recording it.

I would try a reboot first.



I'm a Trusted Advisor
Posts: 31,882

Re: NextBox - Unable to Delete Recording

Hello tmothy12



Try rebooting the box if it is still going. If it keeps doing it even after the reboot, it could be either the box or the software causing this.

I'm a Regular
Posts: 214

Re: NextBox - Unable to Delete Recording

I think a reboot would fix it but I want to know if anyone else has this issue because I think there may be something wrong with the box, when I set to 1080p it seems to switch to 480i 16:9 mode, and radio stations sound choppy.

 

I can stop and delete things normally, but "stop recording without saving" seems to cause errors.

Resident Expert
Resident Expert
Posts: 13,645

Re: NextBox - Unable to Delete Recording

The 1080p issue is a known one, while it allows the setting I don't think it's properly supported yet. Best to leave it on 1080i



I'm Here A Lot
Posts: 6

Re: NextBox - Unable to Delete Recording

NextBox 3 is so buggy for me when it comes to deleting files.

It constantly freezes after deleting some shows for me:
http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/PVR_settop_boxes_remotes/thread-...

Resident Expert
Resident Expert
Posts: 13,645

Re: NextBox - Unable to Delete Recording

Reboot the box, this should clear whatever error is not allowing it to be deleted.

 

Hopefully should be able to delete it afterwards.



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