The technician came out last Wednesday and the Nextbox had to be replaced. Too bad since we only got it in July 2014. We were able to find most shows that were recorded on Rogers on Demand or on regular channels. We were in the middle of watching Face Off season 8, there was a marathon that we recorded. We ended up purchasing the last four episodes on iTunes.
You can't get into the settings if the box hasn't booted (you didn't mention that - I assumed it ws simply rebooting on occasion). You may be able to call Rogers and have them initiate a factory reboot, but you may have a signal problem and then they may not be able to initiate it and you may need a service call. Rogers can check the signal when you call.
Thanks; they are sending a technician. The box just keeps getting stuck on "boot"; they're not even seeing the box at Roger's end.
I had the same problem, PVR stuck in a loop rebooting over and over all day. I'm going to take this one back and see if it's a hardware issue. It started this just a few days ago. Terrible service from Rogers.
Having the same issue. Box constantly rebooting Can't get through an hour show without it rebooting.
Will try factory resetting
This could be an issue with the signal in your home or in your neighbourhood. Have you called Rogers and have them check your signal? Have you talked to your neighbours?
Also with the firmware rollout, sometimes issues arise at the Rogers headend or server that can cause temporary problems that are usually resolved the next day. That's why a new box often seems to solve an issue that's very rarely caused by the box itself.