Next Box 3.0 and PVR Extender

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I've Been Here Awhile
Posts: 3

Re: Next Box 3.0 and PVR Extender

Thank you so much, It worked !!
I've Been Here Awhile
Posts: 2

Re: Next Box 3.0 and PVR Extender

First let me say, there is no information on Rogers on adding more recording space from Rogers.  This thread is the best inforomation so far.  When I phoned Rogers to ask about this , they told me that the 1TB of recording space on the Nextbox 3.0 should be sufficient for my recording needs.  Don't you love it when a Customer support person assumes to know what your needs are.  Anyway, we like to record a whole seasons of shows and binge watch, and sometimes keep certain programs indefinetly, like how my mother still has a VHS recording of the Diana/Charles wedding !

 

THE GOOD NEWS IS YOU CAN EASILY ADD LOTS OF RECORDING SPACE TO YOUR NEXTBOX 3.0 !!!!!

 

The old 1TB PVR extender is no longer available from Rogers.  It was a just a Seagate external hard drive, that is is no longer available from Seagate.  We were constantly running at around 85% full on our internal 1TB drive in the Nextbox 3.0 , so I wanted to add more space.  All you should need to do this is a drive enclosure that supports eSATA I/II/III , and a suitable Hard drive.

 

I used a Vantec NexStar MX (NST-400MX-S3R)

http://www.canadacomputers.com/product_info.php?cPath=14_207&item_id=050536

with a Seagate 4TB 3.5" internal drive

http://www.canadacomputers.com/product_info.php?cPath=15_1086_210_212&item_id=057970

 

It worked great, after the reboot - install - format procedure, my used space was down to 15.3%.  The only thing that did not work, was since the Vantec can accomodate 2 drives, I tried adding a second 4TB drive.  There is dip switch on the vantec to allow either JBOD or RAID1 spanning/striping of drives to create a single volume.  The Rogers Next Box could not recognize or format the second drive in either configuration.  I ended up setting the dipswitch to "individual drive mode" and it worked fine.  In hindsight, I should have purchased the single drive enclosure of the vantec for cost savings.

http://www.canadacomputers.com/product_info.php?cPath=14_203&item_id=044778

 

Keep in mind, EVERY tim you cycle power on the Vantec/3rd party PVR Extender, you need to cycle power on the Nextbox 3.0.  As soon as you lose the eSATA signal to the Nextbox, it needs the full 5 minute power cycle reboot to recogize the PVR Extender.  However the Nextbox should only need to format the PVR Extender once.

 

GOOD LUCK, AND START PVR-ING TO YOUR HEARTS DESIRE !!

 

Resident Expert
Resident Expert
Posts: 13,829

Re: Next Box 3.0 and PVR Extender

Correct, you should be able to add any form of ESATA type external hard drive to the unit to exend space.
(obviously the better the drive, and enclousre, the better performance you will get... IE: dont put in GREEN drives, etc)

 

I do agree.. they should not be saying 'its enough' to someone who its not for.

That being said.. it IS a lot of space.. with the newer compression, it should be getting upwards of 200h of HD.

For your AVERAGE user.. (recording and then watching with a week or two) its likely enough

 

 

Just a hint though.. DONT count on it for recording/keeping things indefinately.
PVRs are definately NOT designed for that by any means.
And that they can get accidently wiped by a simple software update, etc...  I wouldnt put my eggs in that basket.



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I'm a Reliable Contributor
Posts: 192

Re: Next Box 3.0 and PVR Extender


@Gdkitty wrote:

Correct, you should be able to add any form of ESATA type external hard drive to the unit to exend space.
(obviously the better the drive, and enclousre, the better performance you will get... IE: dont put in GREEN drives, etc)

 


Any type of external hard drive may have worked with the NetBox 2 and earlier PVR's that were only capable of recording 2 shows at a time.  But the NetBox3 claims to be able to record up to 8 shows, which could be a problem for a standard desktop hard drive.

I would recommend a hard drive optimized for multiple video streams.

 

The NetBox3 uses a Seagate ST1000VM002-1CT162 1TB Pipeline HD.

 

http://www.seagate.com/ca/en/products/media-video-storage/surveillance-drives/video-3-5-hdd/?sku=ST1...

 

For difference between standard desktop HD and video HD see.

 

http://www.seagate.com/files/www-content/product-content/sv35-fam/sv35.5/en-gb/docs/video-vs-desktop...

 

I used to use an external desktop drive in an eSata enclosure when I had a NetBox2, but the NetBox3 has so much more internal storage that I never needed to use it with the NetBox3, so I don't know how it would perform.

 

Edit:  The broken words on wraparound are not me, it's Rogers.  What's up with that anyway.

Another upate to improve the user experience.

Resident Expert
Resident Expert
Posts: 13,829

Re: Next Box 3.0 and PVR Extender

Yeah, sorry, should have expanded more on my post.
Your absolutely correct mfait.

The better drive you get.. the better the box will preform... a cheaper basic drive, while it may work, may cause slowdowns if using many recording streams at one time.



I Plan to Stick Around
Posts: 8

Re: Next Box 3.0 and PVR Extender

How did you plug expander into computer? Mine has only power port and SATA port. I'd really like to see what my PC tells me if (probably permanently disabled) expander connected to it.

 

Thanks

I'm a Senior Contributor
Posts: 201

Re: Next Box 3.0 and PVR Extender

PVR Extender questions for 9865HD Nextbox 3.0

 

The PVR extender (Seagate GoFlex - Rogers branded) that I was using seems to be deteriorating and has caused endless reboots of my box.  I took it off and ran some diagnostics on my PC and indeed there are some sector issues. Can't be sure that was the only cause of my issues (TV freezing then rebooting several times per day) but I can say that after removing the Extender all seems fine and stable for several days now.... 

 

If I want to replace it, I see that Rogers no longer sells this product. In the past I used a older SATA drive in an enclosure and that worked OK, but since it was an older drive it eventually gave me issues as well. If I want to replace, this time I'm going for a new unit, maybe a WD Green Drive in an enclosure, or some other all-in-one external drive.

 

My questions are:

 

How big is the internal drive on the 9865HD to begin with?

 

What are the spec requirements for a 3rd party drive to work. Clearly it has to be an eSATA connection, and has to have its own power. Other than that what are my limitations? What size drive does the latest firmware/software on the 9865HD allow? What spindle speed is best - will it accommodate a 7200 rpm drive or only a slower one? I tried @RogersHelps on Twitter but got no useful answers.

 

Any recommendations or advice is welcome. Thanks in advance.

Resident Expert
Resident Expert
Posts: 2,696

Re: Next Box 3.0 and PVR Extender

@DrMike:  Let my try to answer your questions.

 

1. The iHDD is 1TB.

2. It used to be that the firmware only allowed a TOTAL of 2TB storage. It appears from a previous post that this limit may be "gone", but perhaps there is a new limit, or the limit on the eHDD is still 1TB (with more allowed for the iHDD?).  Sorry, there have been so few people do this since the 1TB iHDD with media shrink is more than adequate for most people.

3. I do not recommend the WD green drive because the power saving features of the green drives may conflict with the firmware functionality.

4. I suggest either a black or blue WD SATA drive.  I believe any of the latest models will work in an appropriate enclosure, like a Vantec.

 

Additional comments:

 

A. Since the 9865 uses "media shrink" you already have over two hundred hours of programme-recording ability. Most people don't bother adding an eHDD because the internal 1TB HDD is more than adequate for the PVR's intended use.

B. The PVRs are not intended to be utilized as an archiving device. They are time-shifting devices. As you know, it's not a matter of IF a HDD will fail, but rather WHEN, so I'd hate to see you think you've got an archive when a HDD fails, which it will inevitably do.

C. If you wish to have an archive, you would need to consider something like the Hauppauge HDPVR (an HTPC to which your recordings can be copied)

 

D. Some people have reported more issues when an eHDD is present, so I suggest you consider only using the iHDD, perhaps upgrading the iHDD to 2TB if you don't mind losing that programming.

 

http://www.digitalhome.ca/forum/61-rogers-cable-tv-hd-pvr-discussion/211002-upgrade-replace-ihdd-986...



I'm a Reliable Contributor
Posts: 192

Re: Next Box 3.0 and PVR Extender

Be care regarding which hard drive you get.  Some may not work well with multiple streams of videos that you would get when recording multiple shows.

 

See post:

http://communityforums.rogers.com/t5/TV/Next-Box-3-0-and-PVR-Extender/m-p/353321#M37933

 

I've Been Here Awhile
Posts: 2

Re: Next Box 3.0 and PVR Extender

Attaching an external HDD to a Cisco 9865HD Nextbox

 

Hoping someone can walk me through conflicting information, and possibly configuration. 

Short version: Is it possible to connect an external drive to the PVR for additional storage, and if so, what equipment is required and how do I configure it? I am getting conflicting information from tech support.

Long version:

My wife and daughter frequently max out the PVR, and I am hoping to attach an external hard drive to their Cisco 9865HD Nextbox. (I had a 3TB HDD attached to our Bell PVR which did the trick nicely.)

Problem is that I can't find any documentation, and I am getting conflicting information from the tech support chat line. One tech support associate told me that all I needed was an eSATA external drive, and supplied a link to a how-to (which I unfortunately didn't save.) When I checked back in to confirm that a configuration I was going to use would work, another tech support guy told me that Rogers boxes would not support an external drive, never did, never will, the eSATA and USB ports on the back of the drive were not attached to anything, and assured me that after nine years in the industry, he would know!

Before I shell out the money for another HDD I want to make sure it will work.

Thanks for your help.

Rob