New Rogers RF remote

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I Plan to Stick Around
Posts: 89

Re: New Rogers RF remote

Even without the RF turned on, I noticed that it had far better range than the old remotes.

Also, it looks like Rogers doesn't want you to use the Move function of the remotes at all. I thought I found a solution by using the mobile app, but the virtual remote doesn't have that button either!
I Plan to Stick Around
Posts: 57

Re: New Rogers RF remote

Just picked up 2 of these today and after 30 minutes heres 2 things that aren't right.

1) As mentioned above you can't easily select audio inputs like I could before unless I cycle through them 1 at a time.

2) If I am in the list and select a show to look at ,I used to press Exit and go back to the List.Now it completely exits the List and goes back to the channel I was watching.It's like 2 Exit pushes on the older remotes.Dumb

 

Does anyone test these things?

I'm a Reliable Contributor
Posts: 192

Re: New Rogers RF remote


@yyz64 wrote:

Just picked up 2 of these today and after 30 minutes heres 2 things that aren't right.

 

2) If I am in the list and select a show to look at ,I used to press Exit and go back to the List.Now it completely exits the List and goes back to the channel I was watching.It's like 2 Exit pushes on the older remotes.Dumb

 

Does anyone test these things?


Noticed that as well!

The BACK button will bring you back to the list.

I'm a Regular
Posts: 306

Re: New Rogers RF remote

Has anyone else noticed the new remote is not really any better than the old one in terms of range? I'm finding I still need to point it directly at the box. In fact, the old remote had slightly better range for me. Am I missing something?
Resident Expert
Resident Expert
Posts: 13,944

Re: New Rogers RF remote

Be default, no they should be NO different in terms of range.. when they are using IR.

(1/2 of that determining factor would be from the IR receiver in the box as well)

 

 

But switching it over to RF with the NB3 or 4k box.. that is where a difference might be seen.



I'm a Regular
Posts: 306

Re: New Rogers RF remote

Wait, so I'm not using it in RF mode? I have 2 NB3s - one in the family room and another in the bedroom upstairs. Do I have to go through the pairing instructions to activate RF mode? If so, would one affect the other? E.g. If using the one in the family room in RF mode, would it also control the one upstairs? The house is small so the rooms are not far apart except for the fact that they're on different floors.
I Plan to Stick Around
Posts: 24

Re: New Rogers RF remote

In order to pair the remote with the box you have to point it at the box and press and hold Setup+UP.  At this point the remote is still operating the box in IR mode so I am assuming the Setup+UP will put the box in pairing mode, as well as the remote.  So then you take the other remote (which is not paired yet) and perform the same action with the other box.  You might want to put some kind of sticker on one of them so you can easily distinguish one from the other, as they will be paired with different boxes.

I'm a Regular
Posts: 306

Re: New Rogers RF remote

Thank you.  I paired each remote to its respective box, and the RF seems to be active now!  Much better response time and no line of sight to box required! 🙂

I Plan to Stick Around
Posts: 89

Re: New Rogers RF remote

Not about the new remotes, but I've found that response time has more to do with the box than the remote.  I don't know if it's just mine, but every now and then, I'll start getting severe lag between button presses and the response on screen and the only way to fix it is to unplug the box, plug it back in and wait for it to reboot.

I Plan to Stick Around
Posts: 24

Re: New Rogers RF remote

As far as lag is concerned the NB2 (8642) is ubearable.  It's what drove me from Rogers in the first place a couple years ago.  Back then that was my main PVR.  This time around I was alittle surprised that the non-PVR box they gave me is still one of *those*.  Yes, a power-cycle helps but the box is simply not fit for purpose, as far as I'm concerned.  I ended up moving the main PVR up to our bedroom as that's where we do all of our TV watching (the kids split their time between the PS3 and TV so they are much less affected); plus I'm the one paying for the thing so I deserve to use it 🙂 ).

 

That said, I will certainly give Rogers a call soon (once the new hockey season starts, perhaps); is it still possible to request that they load up the old (SARA) firmware?