12-19-2018 06:16 PM - edited 12-19-2018 06:55 PM
Update 2.0
Soo its not the Remote its my receiver I think. I have the same receiver upstairs, and managed to program both new remotes in RF mode and both remotes work! confirmed. Yet I cant set either remote downstairs to the exact same receiver as upstairs.. Weird.
12-19-2018 06:54 PM
UPDATE 3.0 - Super weird Keep up!
Since the upstairs receiver programmed successfully in RF I took it downstairs in exchange for the one down here. Once the receiver from downstairs was upstairs it too took the RF programming the first time. Yet it wouldn't do it when located in basement. So now both receivers work in RF mode .. Sweet
12-19-2018 07:05 PM - edited 12-19-2018 07:12 PM
Be aware, per the link in my previous post, that you should not use RF if you have more than one PVR since you might affect the one in the other room when you don't want to. Make sure that doesn't happen by "seeing" what happens to the "other" PVR when controlling the first PVR. Perhaps the "pairing" is unique and you won't affect the other one. I don't have this remote.
The reboots caused by moving the PVRs probably fixed any firmware issues allowing you to pair.
12-20-2018 07:23 AM
01-15-2019
07:59 PM
- last edited on
01-15-2019
10:33 PM
by
RogersMaude
I have a brand new Rogers remote and I have to press any button 3 times before it works. Say I hit the guide button. The cable button flashes twice and nothing happens. Press it again quickly after and it works. Want to change a channel and press 5 and nothing happens. I wait and the cable button flashes twice. Then I have to input the number again. Very frustrating
01-16-2019 09:05 PM
Hello, @Jeffmac.
Welcome to the Rogers Community Forums!
Thank you for posting your remote control experience in the Community.
We can certainly look into diagnosing the issue; please provide the remote control model and the cable box model. Are you controlling more than one box with the new remote?
Looking forward to hearing from you.
Cheers,
RogersMoin
01-16-2019 09:10 PM
01-17-2019 08:43 AM
@Jeffmac wrote:
Hi it’s the standard new remote. urc-2125bco-bx and explorer 4642hd
This is a very slow box. Takes a while to respond.
So, what is probably happening is.
1st press to turn on guide, slow to respond, so you press 2nd time, this turns the guide off. This no guide so you press 3rd time and now the guide shows up.
Just press once and wait.
01-17-2019 08:59 AM - edited 01-17-2019 09:00 AM
01-17-2019 10:02 PM
Hello, @Jeffmac.
Two remotes with the same response seem to be mysterious. You don't need to program the remote if you are just trying to control the cable box. It could be related to the IR sensor on the box.
Have you tried rebooting the cable box since you got the new remote?
Keep us posted.
Cheers,
RogersMoin