New Rogers RF remote

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I've Been Here Awhile
Posts: 2

Re: New Rogers RF remote

I also find that the 2125 remote seems to lose the programing for cable.  Any time I want to  change a channel or move the volume up or down I have to press the cable button for the remote to become responsive. Sometimes I have to press the cable button a few times before it becomes responsive.  Definitely not a good remote.

 

Rogers we expect better from you.

I'm a Senior Advisor
Posts: 3,512

Re: New Rogers RF remote

@LoopyWhen you go to change channels and it "does not respond", which of the device buttons lights up instead of CABLE?  My 2125 always stays on CABLE. It's the old Atlas one that loses the cable function when one of the other device buttons gets pressed. I always make sure I press the CBL button on that one before using it to ensure my PVR and TV don't get out of phase. How long have you had this 2125 remote and when did it start doing that? You know you can take it to a Rogers store and they'll give you a new one.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
I've Been Here Awhile
Posts: 2

Re: New Rogers RF remote

Thank you for responding Old Yeller.  The button seems to go back to the TV button.  I then have to push the cable button some times several times to get it to stay there long enough to change the channel or pump up the volume.   Maybe it's just me and technology.   Not a good combination.  Maybe I'll try and find a Rogers store and take it back because it's very annoying. Thanks again for your reply.

I've Been Around
Posts: 1

Re: New Rogers RF remote

remote doesn't work on nextbox

For some reason the remote stopped working for the TV and the nextbox.  I was able to reprogram the remote to control the TV, but can't find anything on resetting the control for the nextbox.  i.e. can't change channels or view the guide or anything like that, but I can turn the TV on/off and control the volume no problem.

Resident Expert
Resident Expert
Posts: 2,909

Re: New Rogers RF remote


@zone2kk wrote:

...can't change channels or view the guide or anything like that, but I can turn the TV on/off and control the volume no problem.


I assume you've pressed the "Cable" button at the top right of the remote to send signals to the box and not the TV?  Does the Cable light flash when you press the buttons?  If you call Rogers they should be able to provide you with a sequence of button presses to get the remote back to "factory (Rogers) settings".  You can then reprogramme the TV portion if necessary.

 

Perhaps someone here will provide that information, but a call might be easiest, or use "Share a Concern" or Twitter or FB.

 

https://www.rogers.com/consumer/contactus/share-a-concern

 

There's also the URC website that may have something:

 

https://www.urcsupport.com/

 

https://42mi922hlub72m4rv51tqiip-wpengine.netdna-ssl.com/wp-content/uploads/2016/03/Champion-Plus-Ma...



I'm Here A Lot
Posts: 6

Re: New Rogers RF remote

Just picked up the RF Champion remote paired it with my Nextbox 3.0, works fine but not in RF mode, meaning line of sight needs to be there. I did the "pairing" holding setup + up arrow .. still nothing

 

So I either need an IR Extender cable or Harmony remote correct?

Resident Expert
Resident Expert
Posts: 2,909

Re: New Rogers RF remote

@MikeDoba : Did you follow the complete instructions per post 3 of this thread?

 

https://communityforums.rogers.com/t5/TV/New-Rogers-RF-remote/m-p/355423#M38384

 

Did you get the "confirmation"?  It should work with the 9865.  (I assume you have the 9865 PVR - model number on the front of the PVR)



I'm Here A Lot
Posts: 6

Re: New Rogers RF remote

Yes I followed the Pairing Mode instructions, the cable button flashes continually, 63 times I think I counted.. still not working in RF.

Resident Expert
Resident Expert
Posts: 2,909

Re: New Rogers RF remote

Try "unpairing" and then "repairing".  It shouldn't require that many flashes.  See instructions below:

 

https://www.rogers.com/customer/support/article/program-your-remote-to-work-with-devices/navigatre-f...

 

Do you have the 9865 PVR?



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I'm Here A Lot
Posts: 6

Re: New Rogers RF remote

yes I have the 9865 PVR.. I tried unpairing as per video instructions, the light blinks only one time. 

I tried Pairing again, again something like 73 flashes lol.. obviously pairing not working, Im holding the remote directly in front of the receiver.