Neighbors cable line

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abdel1
I've Been Around
Posts: 1

Neighbors cable line

Is it normal for the Rogers tech to run a cable line up the tree at the front of my property to connect to my neighbors house? I looks bad. Shouldn’t they have asked permission first? How long will this cable be left dangling in front of my home?

 

 

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danno100
I Plan to Stick Around
Posts: 31

Re: Neighbors cable line

Yes they should have asked permission, maybe you were not home.The neighbours line has a fault. Next door they had a temp line it took 6 months for them to bury a new one.

diverd
I Plan to Stick Around
Posts: 13

Re: Neighbors cable line

Same here.....I was home and went outside after I saw him run the cable right across the front of my lawn !! and asked him how long it would be 'til it gets buried.....He said " 2 to 3 months" !! And I had to tell him to leave more slack so I could try and manoeuvre it outa the way so I can cut the grass.......

Pauly
Resident Expert
Resident Expert
Posts: 2,929

Re: Neighbors cable line

Yes it's normal for them to run a temp line. If someone on your street is paying for internet or tv and the line is damaged a temporary line will give them working service. Rogers has permission to run wires even if they don't Nock on your door.



Pauly
Resident Expert
Resident Expert
Posts: 2,929

Re: Neighbors cable line

Also it's kinda hard to steal internet or cable tv now a days. If someone splits a cable off your house into theirs they still need their serial number of the set top box or modem activated and Rogers associates this with a billable charge.

It's not like the old days where you can split a analog cable tv from your neighbour a s get free cable those days are long gone with everything transitioned to digital tv


Datalink
Resident Expert
Resident Expert
Posts: 7,367

Re: Neighbors cable line

Just to point out, companies do not have the authority or your permission to cross into your yard beyond the easments that exist at the front and/or sides of your property.  If any company requires access to your property beyond the easement boundaries, then they should ask for permission to carry out whatever work they are proposing.  



Don_Ca
I'm a Reliable Contributor
Posts: 257

Re: Neighbors cable line

Do not believe them on how long it will take.  I have seen cables in trees for more than a year.  

Gdkitty
Resident Expert
Resident Expert
Posts: 14,331

Re: Neighbors cable line

From personal experience, you do need to keep ontop of them about the cable bury.

As long as its been ordered and on the account that it has been, you can call in and get the number to the cable bury department, and pressure them to get someone out.



Pauly
Resident Expert
Resident Expert
Posts: 2,929

Re: Neighbors cable line

I agree, if it takes them 3 months or 6 months or even 1 year to remove and bury the cable, whats it to you? nothing. complaining will get no where. why? because it will get done regardless. Complaining just means your annoyed by it, just because your annoyed does not mean something is wrong with it, its a temp line, its designed to temporarily bring service to a paying customers house regardless if your annoyed at it or not, they don't measure how many customers are annoyed by temp lines, if they did they would need 100x more staff and that might increase bills, so lets get one thing straight, the order was put in and your job is done now its their job to fix it let them do their job


Don_Ca
I'm a Reliable Contributor
Posts: 257

Re: Neighbors cable line

The real problem is the outright lies on when the temp lines will be replaced. I had one here, and still do 4 years later, but it is buried, sort of. The main line between boxes broke somewhere and they ran a temp line but because this is the 1 inch wire and no available trees, they broke the sod and buried it. "Someone will be out to do this proper within 90 days". 4 years later.