I have recently added a 4642HD to my whole home system that already consists of two Nextbox 3 PVRs. I was told that since the system is already set up a tech would not need to come and that the PVRs should automatically detect the new terminal. The terminal itself took quite a while to activate but eventually did show a picture instead of a "Not Authorized" error message, but when I press the DVR button on the remote I get a different error message stating that the terminal is not a PVR so the DVR/list functionality does not work.
Does it again just take some time for the system to synchronize, is there something I need to do on the PVRs or account or do I need a tech?
Whole Home Nextbox 2 and 3
Ok a few hours on this subject and multiple answers. I had the following boxes on my account. All whole home except one, which i got multuple answers. But i solved the problem.
5 Nextbox 3
1 Nextbox 2 non pvr
1 Nextbox 2 PVR
So one Nextbox 3 could not get Whole home. Had a tech out and he couldnt either. Tier 2 support wow what a story. Not accurate. I was told my box was not working and the best was only 2 PVR's in the whole home. Not accurare.
So i removed the Nextbox 2 non PVR from my account. Well what happened. The Wholehome icon appears on the Nextbox 3, the one that i was told waa broken and the other story about two PVR only. So how many boxes can you hang on whole home. Well for me its the following.
5 Nextbox 3
1 Nextbox 2 PVR.
If you are having issues with whole home. Check how many boxes you have. That might be the problem.
Thanks for your post! Whole Home PVR is a handy feature.
If a Whole Home PVR Network only consists of 2 PVR’s, each PVR can record content and the recording list is accessed content from both PVR’s is available. While setting a recording you can’t select which PVR to save it to, only the NextBox Terminal (non-PVR) can do this.
I hope this helps!
You can probably choose by setting the recording via (using) the PVR you want the recording to be on, rather than the STB. Otherwise, WHPVR may choose the PVR with "the most room (HDD space) available". This is conjecture on my part.
You should also be able to do it via the AnyPlace (Home Edition) App on phone or Tablet, as you can select the individual devices via a dropdown (at least you can if you don't have WHPVR.