Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD

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I Plan to Stick Around
Posts: 18

Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD

Hello,

 

So I've noticed something that looked misleading. I was watching the Your World This Week channel (channel 1 on Digital Cable TV) and I noticed this little blurb on the near-bottom. I provided an image below as proof:

 

https://imgur.com/a/gWwf4LL

 

Now, according to that blurb on the YWTW channel, Makeful TV is advertised as HD on 294, but when I checked out the channel on that particular number as well as channel 106, the channel was the SD feed on both channels (The presence of black bars all around the screen in 4:3 letterbox.

 

Probably an oversight here? The channel does have an HD feed (according to Wikipedia and three other websites that say that the channel has an HD feed which to my knowledge is only carried in Singapore on a provider called Starhub TV, but that HD feed isn't available on any provider in Canada as far as I know. I wonder if it's a separate HD feed for Asia or the same as the Canadian feed?). I can't remember whether Makeful is HD or SD on Ignite TV (326) since I cancelled my Ignite weeks ago.

 

Makeful also doesn't show up in the Free Previews section either:

https://www.rogers.com/consumer/tv/free-previews

 

Just thought I'd point out this potential error.

 

*Added Labels*

Moderator
Moderator
Posts: 278

Re: Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD

Hi @BMan78!

 

We really appreciate you pointing out what looks to be a possible error on the Your World This Week channel feed! We definitely want to get this investigated ASAP so any necessary updates can be made! 👍

 

We will do our best to post an update once more information is provided.

 

As for the "free previews" page not being updated on Rogers.com, I'll reach out on the back end to see if we can get this corrected!

 

Just to let everyone know, the free preview for Makeful is currently available from February 4th to April 6th, 2019

 

Kind regards,

RogersLaura

I'm a Senior Advisor
Posts: 3,508

Re: Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD

For me Makeful has always been available on VIP, channels 106 and 294, both SD, but I never watch SD unless it's something I'm really interested in and Rogers does not have the channel in HD.  As for Your World This Week channel (channel 1), I only see that after a power outage re-boot and haven't studied it.

 

BTW, that free preview link shows nothing on Firefox. I have to start up Chrome to see it.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
Resident Expert
Resident Expert
Posts: 2,892

Re: Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD


@OLDYELLR wrote:

BTW, that free preview link shows nothing on Firefox. I have to start up Chrome to see it.


As discussed in the Free Preview thread, I believe that you have an extension that blocks this information, or JavaScrip disabled in FF, or some other browser issue specific to your computer.  I can see it just fine in FF.  See link below

 

https://communityforums.rogers.com/t5/Internet/Unable-to-load-certain-website-s-and-or-videos/m-p/42...

 

For example, if you're running an Adblocker, the blocker may think that the channel information is an ad, rather than information specific for that webpage and the channel information gets blocked.



I'm a Senior Advisor
Posts: 3,508

Re: Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD


@57 wrote:

@OLDYELLR wrote:

BTW, that free preview link shows nothing on Firefox. I have to start up Chrome to see it.


As discussed in the Free Preview thread, I believe that you have an extension that blocks this information, or JavaScrip disabled in FF, or some other browser issue specific to your computer.  I can see it just fine in FF.  See link below

 

https://communityforums.rogers.com/t5/Internet/Unable-to-load-certain-website-s-and-or-videos/m-p/42...

 

For example, if you're running an Adblocker, the blocker may think that the channel information is an ad, rather than information specific for that webpage and the channel information gets blocked.


Thanks @57 I had to disable Firefox's content tracking blocker.  It only gives me trouble on Rogers. I previously had to disable it on Community Forums because it disabled the Like button. It's sad we have to enable tracking to make websites work as intended.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
I Plan to Stick Around
Posts: 30

Re: Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD

I did some checking and found out that Bell and Eastlink both have Makeful in HD available, Rogers does not. Its SD on Ignite as well. Also I noticed BET is not in HD as well, while most of all the other providers, now offer it in HD.

I Plan to Stick Around
Posts: 18

Re: Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD

@andrew9446 

 

Since we're talking about channels that are SD only on both Digital Cable & Ignite, here's three that I found off the top of my head:

 

W Network West (According to Wikipedia, Shaw Cable offers an HD feed)

https://en.wikipedia.org/wiki/W_Network#High-definition_feed

 

A.Side TV:

https://en.wikipedia.org/wiki/A.Side_TV

Bell Fibe, Cogeco & Eastlink all have the HD feed of this channel.

 

Silver Screen Classics:

https://en.wikipedia.org/wiki/Silver_Screen_Classics

This channel, believe it or not, does have an HD feed. IIRC, Bell Fibe and IHR Telecom do offer the HD feed, as far as I know. Also, while Bell Fibe had both the SD and HD feeds on free preview a couple of months ago, I noticed that the channel doesn't do widescreen letterbox on its SD 4:3 feed whenever commercials come on or the channel plays a program that is natively 16:9 widescreen like most channels that have 4:3 SD feeds nowadays. The HD feed is far better though because I've viewed an old movie via the HD feed and that movie happened to be in widescreen (not stretched 4:3 to widescreen but legit widescreen). I can't remember what movie it was though.

 

Also, can someone please check for me to see if these three channels are HD on Ignite:

CMT, Comedy West & DejaView

I Plan to Stick Around
Posts: 30

Re: Makeful TV advertised as "HD" on Digital TV Channel 294 but isn't HD

Silver Screen Classics, CMT, Comedy West and Dejaview are all in HD on Ignite