I have got 8600HD box as rental with my new cable account!
To navigate gudie and change chanell is painfull slow, there is 1-3 seconds delay after I press button until it does soemthing.
Is it 8600HD newest box they are offering ?
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What exactly is this "8600HD"? Does it look like an 8300HD?
This is a SA8300HD, but it's a PVR
If it looks like that, but it's not a PVR, maybe Rogers has been re-badging failed PVRs as 8600HD.
In any case, the slow response you speak of is normal on my 8300HD.
BTW, the 8300HD is no longer offered by Rogers. It was just too easy to use.
Thank you for reaching out. The 8600 HD is the newest HD box that we have presently. There is a known issue with some of the NextBoxes having a 2-5 second lag while changing channels, navigating the guide or the menu. Resetting the box by unplugging the power cord for 10-25 seconds and plugging it back in can help. We are working on updates to make the response time faster but there is no release date at this time.
It is HD box , as per Natasha below it looks it newest box, does not look like it is huge
I will try that , I know this box should not be PVR but it has hard drive ?
You are correct, this is a non PVR box and does not have an active harddrive.
Has there not been any updates as of yet? I was ready to take my box in, as I figured there must be something wrong with it, but thought I would check first to see if there was a fix. Mine seems to have gotten worse lately.
I just switched to Roger's, but I feel like this box is embarrssingly slow! Do they not have a replacement box if they can't reslove the slow issue? Or do I have to upgrade the box? I tried the 4K box in the store, and it responded well, or as quickly as I would expect my cable box to. I don't have a 4K TV, but maybe the HDPVR box would respond much better than what I have now. I didn't get to test that one.
I generally don't flick channels, but it can certainly be annoying. Not sure how slow everyone else's is, but mine seems to be random, anywhere between 1 to 4 seconds. Often you hit the button a second time, thinking you missed it.
Hopefully the fix comes soon. Maybe Roger's can give us a date?
The 8600's are 8642PVRs refurbished to be a regular HD box.
The other regular HD box, is the 4642.
Both of them, are a little underpowered.. and can be quite slow.
Comparatively, the 4k box, and the nextbox 3 (the 9865) are both MUCH faster overall in terms of response times, etc.
There really hasnt been much movement on those boxes.. Cisco droped out of the TV market.. so why you are seeing the 4k box be another brand, etc.
My hopes, are they are working with that company (or others) on a new generation box soon.
I have the 8600HD box as well. It is unacceptably slow. It should not take 4 – 6 seconds for the guide to appear, or change a channel. It has been rebooted. Prior to the Navigatr “upgrade”, the response time from this box was acceptable. Is the 4642 box any better? I have the whole-home PVR, with a Nextbox 3.0. It works as one would expect. The 8600 is included as a free HD rental in my condo TV services. I’m told that if it’s swapped out for the Nextbox 3.0, I’ll have to pay $25 a month. Also unacceptable.
Is there any solution to this?
Surely there must a fix for this extremely slow response by now, isn't there. This is completely unacceptable and is for sure driving me towards an exit from Rogers after many decades! Funny how Rogers is never slow with processing payments however.