Installation and activation fee on package change?

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I Plan to Stick Around
Posts: 41

Installation and activation fee on package change?

I currently have the vip package and want to change to the lifestyle package with HBO & Movie Network for the same monthly charge I'm paying now.

Do any of the extra fees apply when just doing a change like this? I noticed they mention activation and installation fees in the description.

 

 

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Retired Moderator RogersAliciaG
Retired Moderator
Posts: 235

Re: Installation and activation fee on package change?

Hi @Robbell

 

Lifestyle package with HBO& The Movie Network, great choice! Smiley Wink

 

As an existing customer you already have your services installed, and would not be charged any installation or activation fees again. Smiley Happy

 

Thanks

RogersAliciaG

I Plan to Stick Around
Posts: 41

Re: Installation and activation fee on package change?

Thank you for you response.
I thought it was that way but wanted to make sure.
Any idea how long it usually takes to make the change when it's ordered online?
I Plan to Stick Around
Posts: 41

Re: Installation and activation fee on package change?

Just did the change online and it looks like it's just an hour or so for them to do the change.
Thanks again.
Retired Moderator RogersAliciaG
Retired Moderator
Posts: 235

Re: Installation and activation fee on package change?

@Robbell

 

I am happy to help Smiley Happy

 

If you don't notice your new channels soon let us know and I can have someone from @CommunityHelps  reach out to you via Private Message.

 

Thanks

RogersAliciaG