Hello; I just recently upgraded my stereo receiver and all my connections go through it via hdmi. I'm finding that some of the channels are weak in signal, picture and sound cutting in and out. I do not have a splitter on this line.
I upgraded the coax cable to RG6 as well.
I'm thinking this particular line has a signal issue. All other TV's in the house are fine.
Any suggestions? Can Rogers check the signal strength on my line to the house remotely or does a tech have to come to the house.
Tech support can remotely check the signal levels on each modem (TV, Home phone, Internet). You can also see those levels via the connected TV. I will leave that for others to explain as each model of cable modem is probably different in terms of accessing the info.