IPG Inconsistencies

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I'm a Senior Advisor
Posts: 3,512

Re: IPG Inconsistencies

Thanks a lot TSN and Rogers. Smiley Mad

From the beginning of the week I had recordings of the Japan F1 qualifying and race scheduled as per the IPG. Saturday I watched the qualifying recording and the race recording for this morning's race was still as per the IPG. But I should have checked again Saturday night, because this morning when I went to play the recording all I saw was tennis. I discovered that TSN had switched the race from TSN1 to TSN3 at the 11th hour. All I could catch was the last half of the race live. This kind of stuff has been happening for months on and off.  I realize Rogers can't do anything about it when TSN makes a last minute switch, but why couldn't TSN substituted the tennis for one of the redundant Sports Centre reruns on one of their other channels?

 

I urge everyone to contact help@tsn.ca to provide details of your concern, call 1-833-TSN-HELP (1-833-876-4357), or tweet @TSNHelp.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
Resident Expert
Resident Expert
Posts: 2,910

Re: IPG Inconsistencies

Again, either TSN changed things at the last minute or Rogers got F1 Practice incorrect today.  I recorded TSN5, but it was on TSN2, so I got several hours of tennis instead of F1.  What a pain this is. I checked Qualifying and Race for the rest of the weekend and it looks as those are OK if TSN doesn't change things again.



I've Been Here Awhile
Posts: 3

Re: IPG Inconsistencies

Guide is wrong (Formula 1 related)

 

Came over from Bell about a year ago and never had the following issue with Bell.  Just today on the guide I recorded the only TSN channel that the guide said was showing the F1 practice from Mexico.  And what did I get?  A tennis match.  This is not the first time it happens time and again.  I never had the issue with Bell, when it said F1 it recorded F1.  Who can I complain to about this?  I phoned Rogers about this before and they blamed TSN, figures.  The only reason I even have cable is to get F1 coverage, if it won't record reliably I will go back to Bell for TV and internet.

I'm a Senior Advisor
Posts: 3,512

Re: IPG Inconsistencies

The fault must be with TSN pulling these 11th hour switches. There's nothing Rogers or the customer can do if the recording is already set, other than monitor the IPG and catch the change. So far so good the Mexican GP Qualifying is still at 1:55 p.m. on TSN5, but it won't hurt to check closer to the time.

 

Last Sunday I recorded the USGP on both TSN and ABC just in case TSN screwed it up and I was pleased to see ABC ran the same Sky feed with no commercials. TSN seems to insert commercials just when crucial action is happening. Tomorrow's Mexican GP is also on ABC (Ch 522) and I would suggest recording that as  well or instead.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
Resident Expert
Resident Expert
Posts: 2,910

Re: IPG Inconsistencies

European Rally Championship is shown on AnyPlace on Friday, November 9 at 10PM on Discovery Velocity (245). It's also airing again on Saturday, November 10 at 4AM, 11AM, etc.

 

When I went to programme it into my PVR, those timeslots are showing Wheeler Dealers...  I wonder if this will change by Friday?

 

 



Resident Expert
Resident Expert
Posts: 2,910

Re: IPG Inconsistencies

As mentioned in my post above, the 9865 PVR's IPG was incorrect earlier this week.  Sometime this week the name must have changed to the appropriate title for European Rally Championship, unfortunately, I had it set for Wheeler Dealers and it didn't record. Luckily it's on again at 5PM today so I set it as a single recording (see why below).

 

I checked the PVR's listings for next week when it airs again and the title is again incorrect, showing Wheeler Dealers at say 10PM Friday and subsequent airings I assume since the PVR IPG only goes out one week.



I'm a Trusted Contributor
Posts: 515

Re: IPG Inconsistencies

Today I was informed of another IPG inconsistency.  It appears that there is no quality control related to the Rogers guide for the customer experience.  Maybe Artificial Intelligence is being used to find the descriptions of the programs.  I am told (by my wife who does most of the recordings) that this happens all the time. 

 

For the current series "The Circus"  https://www.sho.com/the-circus-inside-the-greatest-political-show-on-earth

the IPG described it as: 

"The Circus Barcelona. The Ballet from Spain; Flamenco dancer Rocio Aragon; the Great Albert, a juggler; Mme Smith's elephants; and the Spanish comedy mule. Host: Bert Parks."

Bert Parks passed away in 1992. Maybe someone can explain this gaff. Maybe it was a prankster commenting on the Trump regime. Smiley Wink 

 

 

 

 

Resident Expert
Resident Expert
Posts: 2,910

Re: IPG Inconsistencies

The IPG often has "information" regarding the wrong movie version or programme. If a movie has been released  a number of times over the years, then the IPG can often give information regarding the incorrect version.  For example "Journey to the Center of the Earth" has aired a number of times and often Rogers give information regarding the incorrect version.

 

What's really funny is when they used to air soft porn on TMN and the title was similar (or identical to)  to a "real movie" and they used to give the real movie description.  I always think about the people who recorded that and see porn instead.... 😉



I'm a Reliable Contributor
Posts: 142

Re: IPG Inconsistencies

My guide is terrible today!   1st)History channel shows Curse of Oak Island from 8 to 10pm, while Zap2it and History own web page shows Pawn Stars from 9 to 10pm.

 

2)  Paramount Network and Zap2it shows Cops from 10 to 11pm as 2 new episodes, while Rogers Guide shows no relevant info!  

I'm a Trusted Contributor
Posts: 665

Re: IPG Inconsistencies

Sunday there was a show listed called Run for Your Life. It was described as a documentary profile about Fred Lebow,  a Jewish immigrant from Romania who founded the New York Marathon.  In reality Run for your Life is a movie about a woman and her children trying to escape an abusive husband.