Rogers ignite and the new regular cable boxes suck. They are laggy and and everything loads sooo slow. Everyone brags about speed... If 10mb connection speed is fast then im batman!! Ive never had so many techs come to fix something no one can seem to fix!! Slow internet slow tv and phone goes out for no reason. Yet no one can figure it out...hmmm maybe its the . boxes!! The old boxes worked fine. Dont fix it if it isnt broke. One day people are going to have to learn not everything needs fixing!!! After you peak theres no where but down to go...hello bell!!!
Internet and wifi setup can make a big difference in how these boxes work. It does take 1-1.5 seconds to start the stream on the next channel.. but other than that, no regular issues with the TV boxes.
As for the boxes. Yes, for many the boxes work just fine as they are. And if that works for them, right now, there isnt really a specific NEED for someone to change right now.
But the problems come down to.. MOST of the rogers boxes right now that they are using, are CISCO based. Cisco got out of the market of making them. So the overall life on these boxes is limited.. as serviceability will be limited in the long run.
Really in the end, bell has/is the same way. While they do still offer basic satellite.. almost all their new stuff they push, where available, is FIBE TV. Which is very similar to rogers current (IPTV based, etc).