I want to change my bonus channel
I have tried several times to change my bonus channel online. I have had this TV package for some time now and I have not had success when trying to change the bonus channel. The page to do so online just crashes. What channels can I choose from as I understand there are limited choices available.
@Kim17 : It looks like your post was moved to this existing thread on the topic. See post 20 for the list of bonus channels. If the bonus channel page crashes when you're trying to choose/change, you may wish to PM the Community Helps people here. See link below on how to do that.
How do I view Makeful (channel #)? What's the procedure to change my bonus channel?
Thank you for joining us here in the Community and great first post! 👍
There is actually a free preview for the Makeful channel currently available from February 4th to April 6th, 2019. Please see below for the channel placements:
Digital TV: 106 & 294 or 177 for Hamilton residents
Ignite TV: 326
Just to clarify, do you currently have Digital TV services set up with us? Or are you on one of our Ignite TV bundles?
If you had subscribed to one of our eligible Digital TV packages (Select, Popular or Premier) between August 9, 2016 - December 3, 2018, then you should have 1 bonus channel included in your package.
To view the Bonus Channels list please CLICK HERE. You should be able to login to your online profile on Rogers.com to change your bonus channel once per billing cycle.
If you run into any problems with changing your bonus channel via self-serve, you can always reach out to us by Private Message @CommunityHelps and we'll be happy to assist. For more information on how our Private Messaging system works, please CLICK HERE.
If you are currently subscribed to one of our Ignite TV bundles and would like to swap out some of your FLEX channels, then please CLICK HERE to view the step by step instructions.
We hope this information is useful! 😁
Thanks for joining us in the community forums and congrats on your first post! We hope you have been keeping safe and are doing well. 🙂
I'm sorry to hear that you've been having some difficulty with getting your bonus channel changed. Kindly have a look at my post above to find instructions on how to swap out your bonus channel via self-serve through your online profile. If you are still unable to complete the changes on your own and would like some assistance, you may reach out to us via Private Message for additional support. For more information on how our Private Messaging system works, please check out our blog.