Hide Channels

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I've Been Here Awhile
Posts: 3

Re: Hide Channels

Hi, thanks for your answer. When I’m viewing the guide, if I press C, nothing changes or happens. 

 

Resident Expert
Resident Expert
Posts: 2,901

Re: Hide Channels

@Pidaigle : Here are some suggestions, questions.

 

1. What is the exact model number of your box?  It should be on the front.

 

2. Try rebooting the box.  If it's a PVR wait until all recordings are finished, then unplug for a few seconds.



I've Been Here Awhile
Posts: 3

Re: Hide Channels

Hi,
Arris. Model is. DCX3510-M
Thank you!
Resident Expert
Resident Expert
Posts: 2,901

Re: Hide Channels

@Pidaigle : I believe that this model doesn't use the Navigatr firmware that we have been providing you instructions for.  You are either in one of the small areas of Ontario that used Motorola equipment or you're in Atlantic Canada. Someone familiar with that model will have to advise, but it may not be possible with that firmware/model box...