Hide Channels

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I've Been Around
Posts: 1

Hide Channels

Hi,

 

On the new nextbox 3.0  How can I hide  the following 

 

1. All channels I dont subscribe too ?

2. All other language channels except English.

3. All Adult channels ?

 

On the old box i was able to do hide the unsubcribe challe easily but the new navigator dont have the same option ..  

 

 

***Edited Labels***

Solved! Go to Solution.
I'm a Senior Advisor
Posts: 955

Re: Hide Channels


@topcat wrote:

Hi,

 

On the new nextbox 3.0  How can I hide  the following 

 

1. All channels I dont subscribe too ?

2. All other language channels except English.

3. All Adult channels ?

 

On the old box i was able to do hide the unsubcribe challe easily but the new navigator dont have the same option ..  

 


It does.

 

1. While on the guide,  press C.  Select Subscribed.

2 and 3.  Press Menu->Settings->Channel Setup.  Hide whatever channel you want from there.  This is the same process as the old guide, pretty much.

I Plan to Stick Around
Posts: 10

Re: Hide Channels

I cannot hide channel 356, a channel that provides On Demand Porn, it does not show up in the hide channel lists?

 

if this has to be part of your service, please provide a way to remove it so my kids do not have to see the listing

Resident Expert
Resident Expert
Posts: 2,638

Re: Hide Channels

I don't believe you can hide any of the OD channels.  You can of course add a "PIN code" so that you need that to order anything.

 

You can also set up a set of favourite channels - I have about 20-30 channels set up as favourites. Once set, repeated presses of the "Guide" button will alternate between favourites and all channels.  If you leave it on favourites, your kids may not "see" the channel. I'm not sure if it reverts to all channels after switching the box off.



Retired Moderator RogersAsif
Retired Moderator
Posts: 700

Re: Hide Channels

Hello @deeplakes

 

Thank you for the post. I can understand the concern & we take matters like this very seriously. Can you confirm if you have tried to block the channel using the instructions here? I've also sent you a PM from @CommunityHelps so we can further assist.

 

RogersAsif

 

 

I Plan to Stick Around
Posts: 10

Re: Hide Channels

Yes I have followed those directions, I can block and have blocked hundreds of channels, including other on-demand channels but cannot remove channel 356

also, when a recording is stopped it goes directly to this channel and asks me to subscribe to it???

 

 

The list of channels skips the number 356...there is 355 and 357 so the channle does not appear so cannot be selected in the list

I'm a Senior Advisor
Posts: 955

Re: Hide Channels


@deeplakes wrote:

Yes I have followed those directions, I can block and have blocked hundreds of channels, including other on-demand channels but cannot remove channel 356

also, when a recording is stopped it goes directly to this channel and asks me to subscribe to it???

 

 

The list of channels skips the number 356...there is 355 and 357 so the channle does not appear so cannot be selected in the list


Its possible to hide it....I just did it.  All On Demand channels can be hidden with the Navigatr software.

 

This sounds like something in the software has temporarily lost its mind.  Try a reboot of the box, then try hiding the  channel again.

I Plan to Stick Around
Posts: 10

Re: Hide Channels

Thanks, that worked.

I had tried this a few times but this time it updated the software and the channel was available to hide
I've Been Here Awhile
Posts: 3

Re: Hide Channels

I have tried this method and when I,press C, nothing happens. 

Is there a new way to hide the  unsubscribed channels?

thanks

I'm a Senior Advisor
Posts: 955

Re: Hide Channels

It's a very subtle change and if you're viewing a section of the guide that contains only channels you've subscribed to, you may not notice the change.

When you open the guide and press C, you'll get a submenu. Select "Subscribed".

If successful, in the upper left and corner, it should say "Rogers Navigatr Subscribed". Instead of "Rogers Navigatr Guide"