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My Guide & List buttons are not working. I have rebooted with no success. Anyone else having trouble today?
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If rebooting yields no success and replacing the batteries yields no success, then you may have a faulty remote just as @Don_Ca has suggested.
If you have no spare batteries handy, you can at least pull the batteries out and swap the poles to see if that makes any difference.
Please PM us @CommunityHelps if replacing the batteries doesn't work so we can arrange to get your remote swapped out.