Guide & List not working

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Jack22
I Plan to Stick Around
Posts: 46

Guide & List not working

My Guide & List buttons are not working.  I have rebooted with no success.  Anyone else having trouble today?

 

*** Edited Labels ***

Don_Ca
I'm a Reliable Contributor
Posts: 194

Re: Guide & List not working

Take batteries out of remote and put back in? You may just have a bad remote if that does not help.
RogersCorey
Moderator
Moderator
Posts: 1,402

Re: Guide & List not working

Greetings @Jack22!

 

If rebooting yields no success and replacing the batteries yields no success, then you may have a faulty remote just as @Don_Ca has suggested.

 

If you have no spare batteries handy, you can at least pull the batteries out and swap the poles to see if that makes any difference.

 

Please PM us @CommunityHelps if replacing the batteries doesn't work so we can arrange to get your remote swapped out.

 

Regards,

RogersCorey