Glad I found this posting. Had this 1502 error for the last few months. Seemed to have finally resolved this by setting my Win 10 PC to use a NTP source. I use ca.pool.ntp.org. Haven't had the 1502 error in the last 4 days since making this change. You can google how to do do this. I used elevated priv command line in WIN 10 (w32tm /config /update /manualpeerlist:”ca.pool.ntp.org"). I'm pretty sure you can set this via GUI settings as well. Good luck!
I have had this issue for over a year and am not a computer programmer. How do I get to watch Anyplace TV on my PC. I have done everything that others of said to no avail.
My Rogers Anyplace TV does not work either.
So far, Rogers could not fix it.
Error code is 1502
Where do I go for help?
Welcome to Rogers Community Forums! 😀
Thank you for posting your concern in our Community. I believe you are getting the error 1502 on a Windows computer. If yes, please try the fix suggested in post #1.
Please keep us informed on the outcome.
The problem is rogers customer service/help is non existent. How the company can just ignore all these complaints and not address the root problem mystifies me!!
One of the truly worst companies in Canada. I have this error again for the fourth time.
I can't watch AnyplaceTV on my PC running Chrome for a week now. Works fine on Android.
I tried the date/time thing in the first post, didn't do anything. How else does Rogers plan on wasting my time today. I'm eagerly awaiting the clear fix to my problem.
Should I call an 800 number and spend 20 minutes of quality time with your IVR before a rep pretends like he doesn't know this is a problem and then proceeds to go through an inane troubleshooting checklist. Is that what I should do, Rogers?
Fixed my changing my time to something incorrect and then resetting it with the internet time function.
Have a nice day.
Welcome to the Rogers Community Forums!
I can imagine how frustrating it must be not being able to view the AnyPlace TV service on your PC. It is certainly not our intention to waste any of your time but troubleshooting is required to better understand your situation.
If the service works fine on your Android device then it is most likely an issue with your PC or the Chrome browser you are using.
We look forward to your response.