I have not been able to use anyplace tv for over a year....I cannot use my laptop for views live streaming...I have tried everything that the techs asked me to do...I had given up till yesterday when a tech on moncton suggested a strange thing to try....he said to go into windows settings and change the time on the laptop to may other region and change to time to any other time..then save it ..get out of the system screen....then go back into system screen and go back to the time section and reset the time to the true time....get out of there and try opening chrome and anyplace tv np low and behold it loaded and the streaming was working....this worked for me not sure for others with error code 1502.. but worth a try....good luck to all....
Good evening @golfrox,
Thank you for taking the time to share the resolution with the Community. I'm certain users who've had similar issues in the past will be able to benefit from this. I'm glad my colleague was able to assist you in finding a fix.
This fix worked for me as well. Turns out it is a time sync issue by the plugin "shaka-player" an open source player. The version that Rogers is using is v0.1 - and the latest release is 2.5, so its about two years out of date.
Here a similar issue seen by another user of an earlier version:
Hey, moderator, any idea when they will upgrade the player?
This fix worked for me as well. Turns out it is a time sync issue by the plugin "shaka-player" an open source player.
So, as discussed in the link in post 4 of this thread, a clean browser would have been compatible?
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