I have the 9865 PVR & HD box 8600, but most problems from the PVR. I also wanted to add, set the timer should be the second option after watch this channel. I found out yesterday when recording anything from the PVR, the TV & PVR freezes up too. Will the Rogers programmers see my messages and fix these issues finally? I have a ticket with Rogers to fix a few issues already that is being worked on now so the voicemail they sent me said.