Good evening @Erikanim,
Thank you for your post!
If you have a Rogers Ignite Bundle, here is how Early Cancellation Fees are calculated :
This information will allow you to determinate the amount you would be charged, based on your commitment date and the date on which you will be moving.
Hope this helps!
I have Plus TV package & TechXpert Whole Home 125GB Internet
I paid $130/month
My contract started Jul-14-2016
I believe is a 2 year contract (50%)
I would like to know how much (total) will it cost to cancel both accounts?
Good evening @fbartra,
Thanks for posting and Welcome to the Forums!
I understand that you want to know what you will be charged in the instance where you decide to terminate some of your services.
What exactly do you mean by "both account"?
Are you referring to the two services currently active on your account?
The following is applicable if you live in Ontario.
If you cancel your Internet service before the end of the term, you will need to pay an Early Cancellation Fee:
There is no Early Cancellation Fee if you cancel yourTV and keep your Internet service.
Depending on the nature of your request, I might recommend you to wait until you get to the 1 year mark, to limit the amount of fees generated on your account due to the cancellation.
Hope this helps!
Welcome to the Rogers Community Forums!
If you need additional information please contact us via PM @CommunityHelps and we can review your account for you.
Our private messaging system is explained in this blog.
See the post by @RogersZia above for the link to community helps - since you are here, by contacting them, they can look it up for you through PM since they can access your account and contract details once they are in the private conversation with you.
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